Results of the 2011 Frameworx Adoption Survey
In August and September 2011, TM Forum conducted its first annual survey to measure adoption of the Frameworx suite of standards. Frameworx provides the blueprint for effective business operations, helping service providers to assess and improve performance through a proven, service-oriented approach to operations and integration.
Executive Summary
This extensive survey of TM Forum members assessed service provider experience in and plans to adopt Frameworx. More than 150 respondents from 86 leading service provider companies were surveyed, with 61% representing the top 100 service providers in the world who are TM Forum members.
The survey illustrates the depth and breadth of Frameworx adoption growth in the last year, with a forecast for continued aggressive growth in adoption throughout organizations worldwide over the next 12 months.
By taking advantage of standards for business operations, service providers can focus on growing their business. In addition, Frameworx is being mandated at a senior level and throughout organizations. The resulting reduction in custom approaches enables faster time-to-market and reduced operating and integration costs.
Frameworx is also being mandated in the procurement process to increase agility and to reduce cost and risk, placing companies that have taken Conformance Assessments in an industry-leading position.
The survey finds that the most prevalent driver for Frameworx adoption is to simplify IT architecture in order to drive down project and operational costs. Other key drivers of Frameworx adoption are to speed new service rollouts and to reduce integration risk and cost.
Download a .pdf of the detailed adoption survey results here.
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