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Date: April 27, 2011 Time: 9.15am - 5:30pm Location: Hilton Hotel Amsterdam, Apollolaan 138, 1077 BG, Amsterdam
Room: Orange Room 1 Cost: Free (open to anyone)
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Cable back office systems are often viewed as inordinately expensive - as blockers to service provider agility, and as blockers to improved customer experience. These recognized issues present great motivation and corresponding opportunities for change. At CableLabs we are beginning to develop systematic approaches for transforming back office systems. These approaches will apply collaborative work on common terms, language, processes and data models to reduce the perceived need for cable specific processes, data, and interfaces. We are committing resources to help evolve common interfaces, data models, and processes. We are beginning at the OSS tier and evolving to the BSS tier and encouraging development and validation of interfaces across software providers.
5.00 Summary of day’s proceedings and Q&A
5.30 End of Conference
If you have any questions or would like more information please contact Craig Bachmann
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