| Course Overview | | This is an advanced course providing attendees with practical exposure to using an NGOSS-styled method for creating the analysis, design and implementation artifacts that are necessary for developing intelligent OSS solutions that will meet the challenge of next generation telecom business opportunities.This is an advanced course providing attendees with hands-on training in the use of the NGOSS method and artifacts for the development of intelligent solutions for business problems.
 | Attendees will receive a copy of NGOSS DISTILLED. Written by TM Forum Distinguished Fellow John Reilly & Martin Creaner this is the first book to provide a no nonsense explanation of how all the NGOSS components fit together and how today's telecoms solution designers can bring immediate benefits to their business through the adoption of NGOSS. For a description of this book click on the cover. | 
| | Course Details | | Code: | B06-01 | | Title: | Advanced NGOSS for Practitioners | | Leader: | Greg Fidler/Cliff Faurer | | Day: | Friday, September15, 2006 | | Intended for: | It is intended for Business Analyst and Solutions Architects or Designers that need a practical methodology for the designing NGOSS-styled business process automation solutions. | | Pre-requisites: | - A working knowledge of UML and its use in solution development is essential
- A good understanding of the eTOM and the SID is required
- An understanding of the NGOSS methodology and lifecycle is preferred, but experience with software development lifecycle methodologies is acceptable.
| | Length: | One day | | Highlights: | This is a condensed version of our standard two day course. Topics covered include: - An overview of the AutoMagic KB approach for understanding the NGOSS framework– and how to use the framework
- Normalizing processes to the eTOM and the AutoMagic eTOM extensions
- Extending processes to expose problem boundaries (with other processes and candidate applications/systems)
- Determining appropriate system use cases and discovering the information linkages (SID classes and AutoMagic extensions)
- Characterizing existing applications using the eTOM & SID and the AutoMagic extensions
- Using the extended information models to specify the challenge boundary interactions (candidate contractually specified interactions)
- Resolving the challenge statement, and identifying gaps that require further development
- Review results of addressing implementation and deployment stakeholder concerns
| | Upon completion, delegates will be able to: | - Leave the course with the view that using NGOSS to develop business solutions is a realistic and practical approach;
- Understand how to extent the NGOSS artifacts to expose and resolve business challenge details;
- Have confidence in using the NGOSS methodology by engaging in an interactive experience in a practical exercise
- Understand the breadth and depth of artifacts required to fully create NGOSS contractually specified interactions addressing all stakeholder concerns
| | Agenda: | - An overview of the AutoMagic approach.
- Scoping the problem
- Extending the process
- Characterising the Application
- Capturing the contract
- Identifying the use cases and information links
- Resolving the problem.
| | As with all official TM Forum courses, certificates of achievement will be issued. | 
Instructors: | | Greg Fidler Greg Fidler has spent 25 years as a technical line/project manager for Telstra. He was responsible for the planning/strategy, development, delivery and/or operation of many of Telstra’s newer technologies, in both the network and information technology areas. In 1998 he led the development of Telstra’s Data Mode of Operation project, which developed and delivered Telstra’s response to the Internet. In 2000 he was appointed as Chief Architect for Telstra, responsible for expanding and managing Telstra’s Enterprise Architecture. He now jointly manages AutoMagicKB LLC which licences UML-based industry models, and provides consultancy and training on use of UML-based models for advanced problem solving and solution development. He is an active member of the TeleManagement Forum, where he is an advisor to the Board, a member of the Operations Committee and an active contributor to the eTOM Team. Contact Greg at: gregf@automagickb.com | | | Cliff Faurer Cliff Faurer has spent 20 years in the Software and Telecommunications industries in various positions of influence and leadership. Most recently his role has been to assist the telecommunications industry in developing and implementing the technical strategies needed to enhance our way of doing business. As the TM Forum NGOSS Technical Director he was responsible for the technical teams that produced the Next Generation Operations Systems and Software guidebooks, technical reports and specifications. He now jointly manages AutoMagicKB LLC which licences UML-based industry models, and provides consultancy and training on use of UML-based models for advanced problem solving and solution development. Cliff has had technical management responsibility for software system specification for Electronic Communications systems at Qwest, US WEST and most recently the TeleManagement Forum. His efforts continue to lead to the enhancement of existing standardization processes, tools and techniques with the goal of increasing project quality, delivered capabilities and budget efficiencies. Cliff continues to play a key leadership role in defining, maintaining and enhancing existing EC systems guidelines and standards for the Information Communications and Technology (ICT) Industry. He is a frequent presenter and speaker at industry events. Contact Cliff at: cfaurer@automagickb.com | |