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TM Forum’s Management World 2013 is May 13-16, 2013.
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 Call for Catalysts now Open

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Advancing Customer Experience Management Analytics



Our demo will show how executive management can view the health of their business at a glance. We take detailed KPIs and KQIs and create an index for each key business area based on customer requirements. 
 



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Business Proposition

  • Operators today utilize hundreds, if not thousands of metrics to manage the business. We take these metrics and derive an index depicting the status of the business function

 


TM Forum Standards in Use or Development
  • We are leveraging the TIM model and Frameworx process to link business processes
  • The TM Forum Data Analytics Group  

 


Demonstration Scenarios

  • KPI model to derive index 
  • Weighting factor applied to conflicting metrics

 


Other Catalyst Demos