Best Practices and Standards
Solutions for Transforming Business and Creating Technical Solutions
Overview of TM Forum Standards and Guidelines The Business Case for Using Standards

Best Practice
Revenue Assurance

TM Forum is leading the way in revenue assurance by developing best practices, standardizing of the language and processes of revenue assurance.
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Managing Service Quality
The Service Level Agreement (SLA) Management project addresses SLA management with respect to the customer to service provider interface.
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Architecture Roadmaps: Solution Frameworks (NGOSS)
Solution Frameworks (NGOSS) Overview

TM Forum’s Solution Frameworks (NGOSS) provide a comprehensive “toolkit” to help Service Providers, Systems Integrators and their partners make smarter decisions around vendor choices and integration efforts.
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Blueprint Initiative

TM Forum's Blueprint delivers the next stage in the evolution of our Solution Frameworks (NGOSS), providing technology and business roadmaps for IT and operations, enabling the Service Oriented Enterprise.
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Business Process Framework (eTOM)
The eTOM Business Process Framework is known around the world for the common vocabulary it establishes for both business and functional processes.
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Information Framework (SID)
The Information Framework (SID) offers in a common information model which provides the common language and ability to align data with pertinent business processes.
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Applications Framework (TAM)
The Applications Framework (TAM) offers a standardized model for grouping function and data into recognizable applications or services.
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Software Interfaces & Development
Interface Program

Open, flexible interfaces are critical to connecting support systems, multi-technology networks, data and applications. Interfaces include MTOSI &  MTNM (MTOP), OSS/J and IPDR.
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Prosspero
TM Forum's Prosspero Program provides certified, ready-to-go software interfaces and support for the industry.
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Service Delivery
Service Delivery Framework (SDF)
The Service Delivery Framework helps organizations maintain control of service lifecycle management across all execution environments and frees them to architect their Service Delivery Platforms (SDPs) as they choose.
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IPsphere
The IPsphere Framework delivers a business layer for rapid service delivery, including advanced support for IP services.
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Latest News
The Technical Program Council Lifecycle Compatibility task team have released their Technical Report TR146

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