| Number | Date | Title | Summary |
| eTOM Charter |  | | September 01, 2011 | Business Process Framework Charter, Version 0.10 | The Business Process Framework (eTOM) Team has responsibility for delivering and maintaining the eTOM Business Process Framework. The Business Process Framework provides guidance on the specification ... |
| eTOM poster |  | | May 06, 2011 | Business Process Framework (eTOM) Poster | The Enhanced Telecom Operations Map® is the TM Forum’s Business Process Framework for telecommunications industry and serves as the blueprint for process engineering and as the business process langua... |
| GB921 Model Rel 9.0 | | | February 04, 2011 | GB921, Business Process Framework (eTOM) Suite Model Files, Release 9.0 | You can download the binary model for GB921 Release 9.0 and use for development and/or browsing within a process tool environment.... |
| GB921 Release 9.0 | | | February 04, 2011 | GB921, Business Process Framework Suite, Release 9.0 | The Business Process Framework (eTOM) serves as the blueprint for standardizing and categorizing business activities (in the form of process elements) that will help set direction and the starting poi... |
| eTOM Charter | | | September 20, 2010 | Business Process Framework Charter, Version 0.6 | The Business Process Framework (eTOM) Team has responsibility for delivering and maintaining the eTOM Business Process Framework. The Business Process Framework provides guidance on the specification ... |
| | September 01, 2010 | Business Process Framework (eTOM) Poster, Russian | Russian translated Business Process Framework (eTOM) poster... |
| GB921 v7.5 Esp. | | | December 11, 2008 | Spanish Translated enhanced Telecom Operations Map® (eTOM) Poster | This document is a Spanish Translation of the TM Forum enhanced Telecom Operations Map® (eTOM) Poster.... |
| eTOM R7-0 Poster -BI | | | November 18, 2008 | Russian translation of Business Process Framework Release 7.0 Poster | BI Telecom have provided a Russian Translation of the Business Process Framework Release 7.0 poster. ... |
| GB921 Release 8.0 | | | November 17, 2008 | GB921, Business Process Framework, Release 8.0 | The TM Forum Business Process Framework (commonly known as eTOM) describes all the enterprise processes required by a service provider. ... |
| GB921 Model Rel 8.0 | | | November 17, 2008 | GB921, Business Process Framework (eTOM) Suite Model Files, Release 8.0 | You can download the binary model for GB921 Release 8.0 and use for development and/or browsing within a process tool environment.... |
| GB921 Release 7.5 | | | October 08, 2008 | GB921, The Business Process Framework (eTOM) Release 7.5 | The Business Process Framework (commonly known as eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework for use by service providers and others within the telecommu... |
| TR143 Release 1.0 | | | September 08, 2008 | TR143, "Building Bridges: ITIL and eTOM", Release 1.0 | This document addresses how the TM Forum’s Business Process Map (eTOM) and ITIL can be used together. It has been developed jointly by TM Forum and itSMF.... |
| eTOM v6.0 | | | January 01, 2006 | eTOM Solution Suite Release 6.0 | GB921 Release 6.0 is part of NGOSS 6.0. It updates detailed process decompositions, and an updated and expanded interim release of information on linking eTOM and ITIL. Note that the previous material... |
| eTOM R5.0 | | | April 25, 2005 | eTOM Solution Suite Release 5.0 | Release 5.0 of the eTOM Framework builds on the existing TMF Approved Release 4.0, that has also being incorporated into ITU-T Recommendation M.3050 and has been approved and published by ITU-T as a n... |
| TR125 V1.0 | | | February 27, 2004 | TR125, Business Process Management Overview for NGOSS, V1.0 | Changes in the telecommunications industry are making process management an increasingly advantageous endeavor, but process management is difficult to successfully implement and takes much energy and ... |