To deliver innovative services at the lowest possible cost, you need access to standardized commercial off-the-shelf software solutions that can be implemented quickly, simply, and with confidence.
Frameworx enables a service-oriented, highly automated and efficient approach to running a service provider’s business through the following components:
- Business Process Framework (eTOM) provides a comprehensive, industry-agreed, multi-layered view of the key business processes a service provider requires to run its business
- Information Framework (SID) provides a comprehensive, industry-agreed definition for information that flows through the enterprise and between service providers and their business partners
- Application Framework (TAM) provides a model for grouping processes and their associated information into recognizable, deployable applications
- Integration Framework defines how the processes and information can be automated by defining standardized interfaces
Frameworx is the most comprehensive and proven suite of standards for service provider operations, thanks to the unique, collaborative way in which it is created and maintained by TM Forum members.
Frameworx is constantly evolving to work in harmony with other critical industry standards, such as ITIL and TOGAF, enabling you to utilize multiple standards together to address different issues for your business.
Programs to help service providers speed procurement and implement practical solutions based on Frameworx include:
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