NGOSS may be used as an integrated system end-to-end or as components to solve particular problems.  NGOSS can be applied throughout telecom organizations by operations staff, software developers and system integrators.  Example applications of NGOSS include:

• Business process redesign:  Service providers utilize the eTOM to analyze their existing business processes, identify redundancy or gaps in their current strategies, and re-engineer processes to correct deficiencies and add automation.
• Development of OSS migration strategy:  NGOSS provides direction for migration of legacy OSS systems and solutions to a future-proof, maintainable, flexible OSS.  Service providers utilize the elements of NGOSS end-to end to define common infrastructure for the future.
• Designing and specifying OSS solutions:  NGOSS defines detailed data model, interface and architectural specifications that service providers can utilize to stipulate and procure future OSS solutions. 
• Software application development:  The heart of NGOSS, the Business Process Map, the Information Model, and the Integration Framework are designed to walk software engineering organizations through the process of creating NGOSS compliant OSS components. 
• Systems Integration:  When faced with integration challenges, NGOSS’s well-defined language, interfaces and architecture provides the system integrator with a clear direction for repeatable and cost-effective integration of multi-vendor, disparate systems.

The eTOM is widely in use throughout the telecom industry by service providers, software vendors and systems integrators.  Visit the eTOM Usage Matrix page to learn more about how the eTOM is solving real world problems.