My Abruzzo Ristorante experience got me thinking about a discussion in which I was involved a few weeks ago about OTT providers. One individual involved in the discussion commented that providers/operators (referred to as providers from this point forward) who offer internet connectivity “hated” OTT providers (referred to as OTT from this point forward). Quite a strong negative comment! He further commented that OTTs get a free ride on top of internet connectivity. Taking this view can be seen as offering very little incentive for providers to invest in enhancing their networks…lots of cost for no return…quite dismal for all of us.