Benchmarking & Automation

Collaboration

TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services.

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TM Forum’s Business Benchmarking programs leverage the standardized Business Metrics that have been developed and agreed by TM Forum members. The benchmarking database contains more than 26,000 data points contributed by more than 170 communication service providers in over 65 countries around the world. Participation in TM Forum benchmarking studies is FREE to all communication service provider members in good standing. Suppliers to the industry can get access to the benchmarking database and summary reports from completed studies for an additional fee. Please contact benchmarking@tmforum.org for more information. Benchmarking Studies Active Studies: In Analysis Phase Customer Experience Management Completed Studies: Purchase Report Revenue Assurance Performance Revenue Assurance Maturity Billing Performance Operational Cost Models Watch Swisscom Interview Business Metrics Automation TM Forum’s Business Metrics Automation program enables suppliers of software applications to incorporate TM Forum standardized Business Metrics into their products and solutions. Their customers can then automatically and quickly upload metric data into the TM Forum database to ensure consistent, efficient and accurate data collection for benchmarking and internal dashboards. Learn More

Collaboration

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Collaboration TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Digital Services Initiative - See what it's all about Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Outstanding Contributors Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Big Data – IPDR Cable Cloud Catalyst Demonstrations Defense eHealth Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Smart Grid Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community Big Data – IPDR BtoB Business Process Framework Extensions Business Enablement Business Metrics & Scorecard and Frameworx Metrics Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Smart Grid Spectrum Management Wholesale Cost Management Workforce Management


Core Frameworks Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Architecture & Governance Standardized Interfaces Business Metrics Best Practices Business Process Optimization Cloud & Infrastructure Management Customer Experience Management Security and Privacy Data Analytics Innovation Product Lifecycle Management Partner Development Revenue Management Cable Defense Frameworx Support Benchmarking & Automation Conformance Certification Procurement Support TOOLS 3D Model Clickable HTML Model Frameworx Metrics Repository About Frameworx Latest Release Download Center Get Help


Conferences & Webinars View: Conferences & Events Summits Action Week Excellence Awards Webinars About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2013 Nice, France May 13 - 16, 2013 TM Forum Americas 2013 San Jose, CA October 28-31, 2013 ACTION WEEK TM Forum Action Week 2013 June 24-28, 2013 SUMMITS TM Forum's Africa Summit 2013 August 6-7, 2013


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE


CERTIFICATION You can start your career certification in just a week. MORE DETAILS SUPPORT YOUR CASE TO ATTEND TRAINING Download this simple document to show your manager how your company will benefit when you attend TM Forum Training.


Research & Publications Latest Releases View: Perspectives 2013 Case Study Handbook 2013 Insights Research Reports Annual Titles Quick Insights Regional Insights Introductory Guides Newsletters Bookstore Case Studies White Papers Media Kit Browse all Publications Digital Services Initiative - See what it's all about Perspectives 2013 February 2013 Insights Research: Multi-cloud migration: How operators can still seize the day April 2013 Quick Insights: Managing Privacy April 2013


News Room View: News Room Press Releases Press Coverage Blogs Speaker Bureau Member Press Room Services Virtual Press Kit Newsletters TM Forum TV THE DIGITAL SERVICES CHANNEL Dedicated to all aspects of digital services development, delivery and monetization. View Channel. THE IT CHANNEL Dedicated to news and information on best practices, standards and IT. View Channel. THE BUSINESS CHANNEL Dedicated to news on key strategic business issues and information. View Channel. TM FORUM BLOGS The Insider Business Assurance Program Steve Cotton TM Forum Training John Reilly PRESS RELEASES The latest information from TM Forum. TM FORUM TV Video content on TM Forum's Frameworx suite of standards, our programs, testimonials and case studies.


About TM Forum About TM Forum History News Room Board of Directors Management Team Careers with TM Forum Industry Jobs Board Contact Us 中国的 Collaboration Collaboration Program How can I participate? What can I participate in? How does Collaboration Work? What are the benefits of participation? Project list Catalyst Program Publications Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Media Kits Conferences & Events Conferences Management World Summits Action Week Excellence Awards Webcasts Sponsorship Opportunities Supported Events Membership Membership How to Join Membership Benefits Membership Fees Member List Marketing Solutions Center Contact Us Standards Frameworx Overview Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Procurement Revenue Assurance SLA Management SW Enabled Services Management IPsphere Training About Training Upcoming Training Courses On-Site Training Online Training TM Forum Certification Executive Workshops Course Details Copyright © 1988-2013, TeleManagement Forum. All Rights Reserved Contact Us Careers with TM Forum News Room Privacy Policy Terms of Use Sitemap