Benefits for Service Providers
TM Forum’s Business Benchmarking Program enables you to:
- Make sound investment decisions from accurate comparative data
- Understand in depth how your business performs on key operational measures that affect your financials
- Manage your revenue, margin, and customer experience in the face of mobile and broadband services growth
Our standardized Business Metrics—part of the Frameworx suite of standards—allow cross-industry comparison year-on-year, enabling you to plot trends. No other industry database contains the depth and breadth of data available in TM Forum’s Business Performance Metrics Database.
Why Benchmark with TM Forum?
- Price: Custom benchmarks regularly cost more than $100,000—for less data. TM Forum’s Business Benchmarking program is free to all service provider members
- Cycle Time: Rapid turn-around time because we use standard, pre-defined metrics and have more than 26,000 data points from previous studies
- Industry Validity: No other database has as much data garnered from the industry and made freely and securely available to our service provider members for custom analyses
- Flexibility: Special studies can be created at the request of 5 or more service providers
- Relevance: Service providers drive selection of the study metrics
Benefits for Suppliers
Service providers depend on TM Forum Benchmarking – so should you!
More than 170 Service Providers from over 65 countries use the TM Forum Business Benchmarking Program’s accurate and relevant performance data to:
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Facilitate intelligent decision-making
- Assess business health, identify problems, and drive improvements
- Track business performance against best-in-class peers worldwide
The TM Forum Business Benchmarking Program has been developed by service providers and stands alone in providing high quality business performance data to the industry. The Program gathers quantitative metrics ranging from tactical to business performance data. It also conducts qualitative service provider surveys and creates detailed reports on topics of service provider interest.
Business Metrics Automation
TM Forum's Business Metrics Automation program works with software suppliers to incorporate TM Forum standard business metrics into products and solutions, enabling service providers to automatically upload metric data into the TM Forum Business Benchmarking Database rather than collating and entering that data manually.
Business Metrics Automation Certification
The TM Forum Business Metrics Automation Certification program delivers the next step toward real-time automated benchmarking by enabling software suppliers to gain an independent assessment of their product's conformance to the Business Metrics Automation requirements.
Benchmarking Report Subscriptions
Suppliers and Systems Integrators use Business Benchmarking reports to acquire comparative industry data to use in sales discussions—from a trusted, independent source. Your subscription provides all quantitative and qualitative Benchmarking reports published during the period, as well as access to the results database. Learn more about TM Forum Benchmarking Report Subscriptions. |