Business Metrics Development Team Documents | | | | Number | Date | Title | Summary | | BusMet Poster |  | | April 01, 2011 | Business Metrics Poster | Business Metrics Poster... | | GB935 Release 6.0 |  | | January 20, 2011 | GB935, Business Benchmarking Metrics Scaffold, Release 6.0 | This is an update to the document reflecting evolution of the Metrics Scaffold and the addition of new metrics.... | | BusMet Charter | | | October 08, 2010 | Business Metrics and Scaffold Team Charter - Phase 6 | The broad scope of this project is to develop and maintain business performance metrics in support of service provider needs. These metrics will be used for industry benchmarking to provide comparativ... | | GB935 Release 3.0 | | | February 18, 2010 | GB935, Business Benchmarking Metrics Framework, Release 3.0 (fix release version 4.4) | The Business Metrics that have been developed within the project, represent areas of business operation that are important in assessing business performance, customer satisfaction/loyalty and efficien... |
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