TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services.
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Service Provider Speaker Spotlight
Duncan SingleterryHead of Benchmarking & Customer Measurement BT Group plc Session Time: 09.15 - 09.35Session: Benchmarking in BT: Benefits, Opportunities & ChallengesDuncan has worked in BT for over 18 years and has extensive experience of customer satisfaction and Quality of Service measurement. Read more...
London Marriott Hotel Marble Arch, 134 George Street, London November 27th, 2007
The Business Process Benchmarking Summit is the first in a new series of topic specific events and will be led by industry experts and senior level Service Providers from Europe. The summit will provide you with the information you need to:
The Full Conference Agenda is Now Live! View the Programme & Full List of Speakers and Panellists
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Sponsorship Opportunities Downloadable PDFWhy not generate awareness and create valuable relationships for your company by sponsoring an activity? Read more Please contact Apostolos Kallis to become a sponsor today.
The GBA is part of the TM Forum and provides the forum for business focused discussion, education, thought leadership and benchmarking services for BSS professionals, worldwide.