Unique Source of Intelligence: Billing Process Benchmarking Report

Purchase the TM Forum Billing Process Benchmarking Report now, and obtain exclusive competitive intelligence and actionable data for your business needs that is not obtainable anywhere else.

The report brings together the main findings from annual Billing Process Benchmarking surveys since 2004 to the present and key historical data gathered during the past 7 years.

More than 20 of the world’s most influential service providers participate in the Billing Process Benchmarking program, making this report a unique source of operational data and competitive intelligence for CSPs worldwide.

Benchmarking, revenue assurance, CRM, billing and financial managers within communications service providers (CSPs), and marketing and sales support personnel within BSS vendors and system integrators can use this report to drive process and revenue recognition improvements into their billing organizations or those of their clients.

The report measures Top Ten Billing Performance KPIs that reveal Best in Class and Industry Averages.

For additional information, please contact Apostolos Kallis at: akallis@tmforum.org