Member Reports are industry updates exploring current industry issues from a CSP perspective. These reports are developed in collaboration between the TM Forum Business Benchmarking Program and well known industry analysts and provide a melding of big picture trends from the analysts with supporting detail from recent TM Forum Business Benchmarking studies. Nominally, they are produced twice a year near the spring and fall Management World events.

Member Reports are a benefit of TM Forum membership and are available free to all members as a pdf download.

The first Benchmarking Industry Update Report "Revenue Growth Strategies: Getting the Balance Right" is now available. Click here to download a FREE copy of this report in PDF format now. This report is available to members.

Related article: "Big-picture analysis highlights importance of strategic balance"- Tim McElligott, Telephony Online

Study Reports are study specific and provide detailed results of the study in question. The major sections of the report are:

• Results Overview –providing an at a glance, visual view of individual performance
• Quick Guide to Individual Metric Results – providing detail of results for each metric including minimum and maximum scores, distribution, etc
• Correlations –providing insights into possible connections between leading and lagging performance within groups of metrics.
• Detailed Results- provides the detailed statistics for each metric including results for modifying detail. 

Each participant receives a personalized report including the four sections, providing the statistics of the study as well as their individual scores. Subscribers receive the same report without individual results. As always, the anonymity of the participants is protected.

More information on current and upcoming studies