The TM Forum provides a wealth of information, innovation and networking opportunities for cable MSOs and their suppliers at Management World Orlando. Find out how you can get new services to market faster and gain operational efficiency, reach out to end users in a more targeted fashion and work with TM Forum member and partners.
| Cable Breakfast | Sponsored by:
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Wednesday, 19th November
Conway Room
Start: 8:00am - 8:45am
The cable breakfast will provide delegates doing business in the cable industry a private venue to discuss cable issues, network with peers and hear about the work in progress from the TM Forum Cable Interest Group.
The breakfast is open to all attendees but is only complimentary for Full Conference and Summit Pass holders | | Speeches | | 8:20am | Welcome | David Jacobs, VO Development, Amdocs OSS division | | 8:25am | Keynote | Jon Anderson, VP Network Services, Time Warner | | 8:35am | Cable Initiatives | Kelly Anderson, Head, Cable Sector, TM Forum
- Personalization/Targeting Project
- Customer Experience Call for Participation
| | 8:45am | Closing | Kelly Anderson, Head, Cable Sector, TM Forum | | |
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Add the Cable Breakfast during your registration (or add to an existing registration) | |
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| Digital Commerce & Advertising |  The Summit will examine the management & monetization issues for delivering cutting-edge, digital media services across the content lifecycle from creation to consumption. It will also focus on how advertising will impact traditional communications making advertising a critical part of the value chain.
Don't miss the Focus on Cable Module:
Wednesday, 18th November, 9.00am - 12.30pm
Featuring Time Warner, Cox Communications, Cablecom, and many more who will present on hot topics such as:
- Cable's Management Holy Grail -- Solving the Last Mile using NGOSS
- Seizing Digital Voice Market Opportunity with Integrated Order Management
- QoS-Based Enterprise Opportunities: Cable Companies Enter the Telco Heartland
Read more | | | | Transformation Summit |  Business transformation will look at changes to business process and the impact on roles within the new value chain for cable, telecom, information and entertainment companies.
IT transformation will feature how technology is playing its part in supporting the business transformation.
Hot topics include:
- Leveraging eTOM Standards to Drive Business Transformation
- Large Scale NGOSS Migration. A Comparative Approach
- Utilising the TM Forum Process Framework to Applications Framework (eTOM/TAM)
- Mapping to Effectively use these TAM Frameworks in the Real World
Read more
| | | | Revenue Management & Customer Experience |  The summit looks at the all important aspects of charging for and gathering revenue for the next generation of services. In parallel it will examine how the customer experience becomes a foundation to a successful and profitable service.
Hot topics Include:
- Paving the Way for Ultimate Convergence: What Fundamental Changes to the BSS/OSS Infrastructure Will Be Required?
- Why Customer Loyalty Management is Ready for its Own Space
- Linking Customer experience to Revenue growth.
Read More | | | | | | Training | | Over 18 training courses will be delivered in Orlando and will enable you to understand and utilize TM Forum best practices and standards to build business systems environments capable of accommodating changing customer and market demands. | | | Content Encounter in Forumville | | Content encounter will deliver important demo’s, including, Advertising and Personalisation in a cable scenario which uses TM Forum Cable Labs and SCTE standards. Read more on Content Encounter | | | | | | |