Cable Initiative
Cox Communications“Managing our resources efficiently and intelligently is key to improving customer experience and generating more revenue. The IPDR standard interface is the foundation.”
- Cox

TM Forum provides a wealth of information, innovation and networking opportunities for cable MSOs and their suppliers. Find out how you can get new services to market faster and gain operational efficiency, reach out to end users in a more targeted fashion and get plugged in with customers, suppliers and partners through TM Forum’s extensive industry membership and outreach programs.

Standards & Best Practices Adopted by Cable Operators & MSOs
Utilizing TM Forum best practices and standards helps cable operators/MSOs to build business systems environments capable of accommodating changing customer and market demands. Well integrated systems and processes enable services to be designed and deployed in hours rather than months. 

Business Process Framework (eTOM)
eTOM and ITIL Together
Information Framework (SID)
TM Forum Interfaces
Prosspero
Revenue Assurance
SLA Management
IPDR
The TM Forum and the Internet Protocol Detail Record Organization (IPDR.org) joined forces in 2007 to integrate the work programs and strategic direction of both organizations. As part of the agreement, IPDR.org became a key-working group within the TM Forum Interface Program: the Usage Data Management Team.

As a key component within the TM Forum Interface Program, the Usage Data Management Team and enabling technology will provide a pivotal point to deliver the TM Forum long term strategic vision of becoming the industry association for all players in the delivery of end to end services (including telecom, cable, content and information service providers, and their suppliers plus device manufacturers). Read more


Cable Operators Make a Play for the Enterprise
Friday, March 20, 2009
The cable companies have a years-long reputation as primarily residential service providers, a perception that might be hard to overcome.
Read More
UPC Broadband CIO Joins Cable Spotlight at Management World 2009
Thursday, March 19, 2009
Service Management with IPDR
Thursday, January 01, 2009
Healing the OSS Wounds in the MSO
Tuesday, September 09, 2008
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Robert O'Shea Robert O'Shea
Director, Network Operations,
Cox Communications
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Join Cable Interest Group
MSOs and vendors working together to provide guidance and standards based solutions for operational needs for the cable market.

MSO Members Include: Brighthouse Networks, ComHem AB, Cox Communications, Liberty Global, Rogers Communications, Time Warner Cable, UPC Broadband, and Ziggo.

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Contact Christy Coffey to join.

What's New
UPC Broadband CIO Joins Cable Spotlight at Management World 2009

Defining and implementing open, de-facto standards for IP-based support system interoperability, enabling providers to profitably deploy next-generation services. Includes Usage Collection Interface which is part of the DOCSIS® and tru2way™ CableLabs specifications.

DOCSIS and tru2way are trademarks for Cable Television Laboratories, Inc.