Cable Activities Cable Workshop, Monday, 1-5pm Read More Cable Breakfast,
Wednesday, 8-9:45am Read More Roundtable and Reception, Wednesday, 6-8pm Read More Sponsored by  | November 9-10, 2010
The Cable TV industry is evolving at a staggering pace, from video distribution to high speed data, voice, and next-generation content distribution. Real growth opportunities abound, including business services, wireless and extending mobile services and IP-based transport and distribution. Rapid change presents new challenges, and tackling issues such as new B2B content arrangements, billing schemes and CPE challenges are all important to the future of the Cable industry and its ability to create value in residential and business markets.
The Cable conference stream at Management World Americas offers a two day program designed specifically for MSOs. Featuring expert speakers from leading MSOs alongside exclusive networking opportunities and a specialist workshop, this stream will showcase innovation and deliver practical concepts you can implement, today. | 4G Wireless/Wireline ManagementWednesday November 10, 2010 9:00 am - 10:30 am | | | Mobile Data Explosion: Proactively Managing SLAs with QualityOpportunities to serve wholesale, carrier, mobile and enterprise customers with advanced backhaul services is driving investment in network infrastructure, but these revenues require that Communication Service Providers (CSPs) define, offer, monitor and perform against SLAs with potential penalties. Cable CSP must meet SLA obligations and avoid penalties in providing wireless backhaul services as a wholesaler to wireless CSPs, using metro Ethernet technology. This presentation provides a CSP acting as wholesaler for wireless backhaul perspective on vendor and tool selection for Service Management. Holistic service management solution employing insightful service models that combines KPIs from probes, network elements, fault, performance, trouble tickets to monitor / predict SLA performance will also be discussed. | Speakers: |  | Ziaur Rahman, Chief Program Architect, Comcast Cable | | Zia is a Chief Program Architect at Comcast. He has 24+ years of experience with Telecommunication Management Systems. He was a Speaker, Management World Americas 2007, TMF Webinar, TeleStrategy Conference 2006 and the Chair and Speaker, IQPC NextGen BSS/OSS Conference. Zia holds a MS in Computer Science from Indiana University and a MS in Applied Physics and Electronics. |  | Matthew Herdlein, Executive Director, Telcordia Technologies | |  Matt is an Executive Director at Telcorida technologies. He has 20+ years of experience with Telecommunication Operational Support Systems. Matt holds a Bachelor of Science Degree from The University of New York and A Master degree in Technology Management from the University of Pennsylvania’s, Wharton School of Business. | | | Back Office SimplificationTuesday November 9, 2010 2:00 pm - 3:30 pm | | | | Transforming Market Deployment ManagementThis presentation will address how Comcast is transforming their ability to manage and accelerate market deployments for all customer products, technologies and solutions. The IT-enabled solution created to solve this challenge will help to drive accountability, transparency and business results by changing how all deployments are executed and managed moving forward. This presentation presents a solution to an extremely challenging and complex problem to any company that is large, multi-organizational and that deploys products and technology. Learn how to: • Reduce deployment time and cost while driving accountability and transparency across multiple markets and organizations • Solve the deployment challenges and provide significant competitive differentiation from an operational perspective • Manage, schedule and monitor deployments and increase your ability to go to market faster and more efficiently | | | Revenue ManagementTuesday November 9, 2010 4:15 pm - 5:45 pm | | | | Optimizing Network Operations for Cost-Savings and Improved Profit MarginsRevenue Management today not only involves creating services with good profit margins, but understanding how the network is optimized behind the services to ensure a satisfactory return. Service providers have found that not only are their networks not optimized, but that a lack of true network visibility has resulted in service delays and outages that are costing them millions of dollars. These issues are attributed to misconfigurations, lack of security credentials and multiple management systems that have different release schedules and no clear way to integrate the services end to end. This case study shows how Time Warner Cable evaluated their current operations infrastructure and identified multiple areas where improvement was required to save them money and improve their profit margins. This session will present the business case and the functionality of how Time Warner Cable netted a significant savings as well as prevented outages and saved on maintenance charges that had been costing them hundreds of thousands of dollars. The business case study will outline the analysis that was done and what the resulting model will look like. | Managing Integrated RA and Fraud for Triple Play Operators This case study of Cablevision Revenue Assurance/Fraud organizational success using WeDo Technologies solution RAID will discuss the challenges and benefits of running an integrated Revenue Assurance and Fraud department at Cablevision, Mexico's largest digital triple play (cable TV, Internet, VOIP) company. The challenges of triple play operators in combining the Revenue Assurance RA and Fraud areas have not been typically explored in the past. The presentation will include a discussion of the Revenue Assurance RA/Fraud organization and the automated and enhanced Revenue Assurance RA/Fraud controls in place. • Manage the Revenue Assurance RA and Fraud areas with limited resources and a wide range of services. • Review recommendations for managing Revenue Assurance RA/Fraud departments in a changing environment with limited resources | Speakers: |  | Paul O'Malley, Sales Manager, WeDo Technologies | | Paul has extensive experience in the telecoms OSS sector and has worked with wireless telecoms operators throughout the world. He currently works in Sales for WeDo Technologies Ltd, the world leader in Business Assurance solutions. Paul has extensive experience of the development and current practices in the Business Assurance market. |  | Federico Juarez, CIO, CableVision, SA | | - to be provided- | | | | Analytics /BI/ Subscriber Data MiningWednesday November 10, 2010 11:15 am - 12:45 pm | | | Real-World Benefits of Internet Protocol Detail Record (IPDR) Internet Protocol Detail Record (IPDR) collection is addressed by one of the key TM Forum Interfaces that will differentiate next-generation operators over the next year, and allow those who adopt IPDR collection to win in their competitive environments. This Case Study of the third-largest MSO in the US will provide a first-hand look at a real-world deployment of active mediation for IPDR collection & reporting, discuss the benefits of tracking network usage data and share exclusive insight into its deployment process and use case. • Learn how the TM Forum’s IPDR interface gets deployed and how subscribers and operators benefit from its implementation. | Speakers: |  | Matt Bell, VP of IP Service Engineering, Charter Communications | | For the last 14 years, Matt Bell has held various management positions in the networking and broadband industry, including BellSouth Entertainment, MediaOne, AT&T Broadband, Adelphia Communications and Charter Communications. In 2006, Bell joined Charter Communications as Vice President of– IP Engineering and Development, and leads the OSS, IP Voice and Data Engineering, Advanced Network Support and Project Management organizations. |  | Brian Cappellani, Chief Technology Officer and Vice-President of Engineering, Sigma Systems | |  As Chief Technology Officer, Brian Cappellani is responsible for the architectural and technology vision and deliverables for Sigma Systems’ award-winning Service Management Platform and solutions suites. As a veteran in telecommunications, he has an extensive background in designing, architecting, and building large-scale operations and billing support systems. Mr. Cappellani also serves as an Advisory Director to the TM Forum’s Advisory Council and is also a member of the TMForum Technical Committee. He is a highly sought-after speaker on next-generation OSS and advanced advertising. Prior to joining Sigma Systems, Mr. Cappellani held numerous senior-level architecture, engineering and development management positions of increasing responsibility for Accenture and Accenture’s telecommunications practice. He holds an Electrical Engineering degree from the University of Waterloo in Waterloo, Ontario. | | | | | | Featured Speakers | | Rebecca Scilingo Vice President of the Enterprise Program Management Office (EPMO), Governance and Communications  | | Sandip Patel Commercial Engineering Senior Applications Engineer – Business Class
 | | Ziaur Rahman,
Chief Program Architect,  | | | More Cable Activities | Monday: Cable Workshop 1:00-5:00 pm
This technical session will focus on the five TM Forum best practices and standards development programs that are in progress today as well as feature a special presentation by Dan Lavender, Director B/OSS Software for Cable Television Laboratories (CableLabs). Wednesday: Cable Breakfast 8:00- 8:45 am
Networking event for all cable professionals – MSOs and suppliers. There will be a brief industry presentation followed by breakfast and networking. Cable Roundtable- 6:00-7:00 pm
This MSO-only event is a “Business Roundtable for Cable” session.
Topics will focus on the business drivers that are determining the best
practices and standards needed for cable, including business process,
OSS/BSS architecture, Cable Business Class services and operations
intelligence/analytics. Cable Drinks Reception- 7:00-7:30 pm Forumville (Tuesday-Thursday): Cable Video Service Level Management | | |