Case Studies

Case Study Handbook December 2009
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See how TM Forum’s best practices and standards streamline operations and introduce efficiencies into service provider and supplier environments so that “customer experience” is optimized.



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Case Studies - Most recent
Date Title Company Applicable TM Forum Work
Thursday, July 15, 2010 OSS for 2G/3G Network Rollout and Service Provisioning management NetCracker Frameworx [NGOSS], 3G and 4G networks, Business Process Framework [eTOM]’s RM&O Support and Readiness, Information Framework [SID]’s resource and service layers
Wednesday, June 02, 2010 Ericsson Single Sign On Ericsson Frameworx [NGOSS], Business Process Framework [eTOM], Information Framework [SID], Application Framework [TAM], Enterprise Identity Management, Security
Wednesday, June 02, 2010 Ericsson OSS MTOSI Ericsson Frameworx [NGOSS], Business Process Framework [eTOM], Interface Program [TIP] (OSS/J, MTOSI)
Friday, April 30, 2010 Application of Frameworx for COTS-based Business transformation NetCracker Frameworx [NGOSS], Business Process Framework [eTOM], Information Framework [SID], Application Framework [TAM], Interface Program [TIP] (OSS/J, MTOSI)
Tuesday, March 30, 2010 OSS Identity Management Vodafone D2 NGOSS, Business Process Framework, NGOSS INFORMATION FRAMEWORK, NGOSS Architecture, Multi-technology Network Management, SLA/QoS Handbook, Wireless Service Measurements, IPDR, GBA, Revenue Assurance
Thursday, March 25, 2010 NTS Indonesia: Optimization and Efficiency Improvement Huawei Technologies Co., Ltd Frameworx, Information Framework (SID), Business Process Framework (eTOM)
Thursday, March 25, 2010 Telfort/KPN BSS Transformation Huawei Technologies Business Process Framework (eTOM), Information Framework (SID), Frameworx
Thursday, February 04, 2010 British Telecom ‘Vision’ cVidya Networks, Inc. TM Forum technical areas: Business Process Framework (eTOM), Information Framework (SID), Revenue Assurance
Thursday, January 07, 2010 Business Process Harmonization and Performance Consulting Wipro Technologies Ltd Solution Frameworks (NGOSS), Business Process Framework (eTOM), Interface Program: Multi-technology Network Management
Tuesday, December 29, 2009 On the Way to Integrated Inventory GDI Systems Inc. Solution Frameworks (NGOSS), Business Process Framwork (eTOM)

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