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Management World 2010

Cloud Service Broker

The goal of the Cloud Service Broker (CSB) is to demonstrate a proof of concept for a trusted cloud management platform. The platform will simplify the way to deliver complex cloud services to enterprise customers. Read more

Business Proposition

Cloud services could be worth £0.25-1bn within 5 years for tier-1 service providers, the top-end of which will only be reached by CSBs removing barriers to adoption.

TM Forum Standards in Use
for Development

  • Active Catalog for product and service assembly, and as a B2B interface with the other "Cloud Encounter" Catalysts at Nice
  • Information Framework development for new requirements for cloud services (i.e. software, platforms and infrastructure)
  • TM Forum Interface Program, Service Problem Management "world first"

Demonstration Scenarios

  • Using SLAs to control single-region Enterprise application cloudbursting
  • Agile product and service assembly
  • Using SLAs to control multi-regional Enterprise application cloudbursting


Project Results
Recommendations to the PSA Specification

Team Member Contributions

BT Group
BT is the project champion and is providing the Enterprise application cloudbursting capability

Comptel
Comptel is providing the service-layer active catalog and design studio

SquareHoop
Square Hoop is providing the product-layer active catalog and design studio

OpenNMS Group
OpenNMS is providing the Enterprise performance monitoring

Infonova
Infonova is providing the multi-tenanted billing engine





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More Information & Downloads
Project Description
Project Value Statements
Project Cycles 
Datasheet
Press Release
Inside Track article, April 23, 2010
Comptel Datasheet
Square Hoop Press Release
Square Hoop Press Release 2
Infonova Press Release
CSB Theatre Slides

[Open Quote]The Cloud Service Broker TM Forum Catalyst provides an excellent opportunity to address the barriers to cloud adoption for enterprise customers. Whilst enterprises wish to lever value from the cloud, they are apprehensive over losing control, citing areas of concern such as IT Governance, application performance, runaway costs, inadequate security and technology lock-in. The CSB addresses this by matching cloud services to each enterprise's needs, enforcing the right policies, and then showing how this can be backed up by an ongoing service level agreement. We believe developments of this nature will be of primary importance in future cloud services.[Close Quote]
– John Gillam, Programme Director, BT Global Services