Participate in Benchmarking studies to compare your business and operational performance against your industry peers and gain the critical information you need to shape your future strategy.

To promote discussions leading to projects in support of business process orchestration and the Lean Value Stream Management theme of the Revenue Management Initiative.

A private area where service providers participating in benchmarking can collaborate, request help with their data collection, suggest study improvements, or ask other participants to support a special study.

An open community focused on TM Forum benchmarking and studies.

Gathering and clearly defining a collection of business models illustrating strategies for growing revenue from new services. The results are produced in the "Business Model Compendium".

Program works with software suppliers to incorporate TM Forum’s standardized Business Metrics into products and solutions, allowing service providers to automatically upload metric data into the TM Forum Business Benchmark Database rather than collating and entering that data manually.

This by-invitation Steering Team is responsible for the evolution of TM Forum’s industry-standard business metrics, including defining new metrics, extending the Scaffold, and mentoring teams developing metrics for the metrics suite.

Provides the industry's common process architecture for both business and functional processes and has been implemented by hundreds of service providers around the world. Business Process Framework (eTOM) is a key element of the TM Forum Frameworx.

Business Process Framework (eTOM) has been used to analyze, improve, transform, and structure business processes in the Cable Industry. This program is focused on developing extensions, translations, and use cases for the Cable Industry.

Business Intelligence and analytics are foundational to improving Cable Operations. This program focuses on standard definitions, benchmarking, KPI's, and frameworks for enabling a comprehensive Cable Business intelligence program

Rapid prototyping environment where suppliers and systems integrators work together for 3-6 months to create solutions for critical industry operational and systems challenges defined by end users (service providers, MSO, defense agencies, enterprise IT departments. This is how members often get started with the Collaboration Program.

Cloud Service Level Agreements

The mandate of the Data Analytics team is to help Service Providers make the best use out of business intelligence and Data Analytics tools.

Supporting emerging best practices in applying TM Forum Frameworx to support energy industry needs for communications and Smart Grids

Virtual Private Cloud, Database As A Service

By forming a bridge between the TM Forum’s Frameworx and the generic global ERM standards, such as ISO 31000 and the COSO ERM Framework, the TM Forum’s ERM team aims to support the lean execution of ERM within communications providers.

Developing standards for efficient and accurate security management including single sign-on, user and identity management and compliance reporting.

Fault management harmonization for Fixed Mobile Convergence

This team is responsible for ensuring technical consistency across all aspects of Frameworx and providing technical leadership across the TM Forum's Collaboration program.

Provides a technology-neutral information framework that can be used to jump start information modeling projects, to facilitate application integration, or any project with information related requirements.

Defining TM Forum interfaces related to multiple facets of inventory management including resource, servcie and product.

Consolidating and organizing the current IPDR assets; identify new requirements for IPDR future

Define common XML-based Operations System (OS)-to-OS interfaces and associated tooling that enable service providers to deliver new services and products faster and at lower cost.

Defining a new Ordering and Activation Interface which can be applied in a flexible way, thus reducing the integration tax for Service Providers.

Define standards-based interface implementations (OSS/J APIs) and design guidelines for the development of component-based OSS systems.

Development and integration of Lean Sigma best practices for a communications industry-wide Improvement Approach and helping to drive TM Forum members to develop Frameworx solutions using this approach.

Defining a new Ordering and Activation Interface which can be applied in a flexible way, thus reducing the integration tax for Service Providers.

Define standards-based interface implementations (OSS/J APIs) and design guidelines for the development of component-based OSS systems.

Providing fault management interfaces that are harmonized between OSS/J and MTOSI and can be used as basis for inter-operation between heterogeneous components deployed in a Service Provider environment.

Define a standard interface that includes Production, Monitor, Control and Collection of Performance related information in heterogeneous systems.

Defining standard interfaces for managing carrier ethernet networks and services

A forum made up exclusively of Service Providers that is intended to provide thought leadership to guide TM Forum initiatives to address Service Providers’ current pain points and strategic directions. Joining this group is by invitation. Email the contacts below if you are interested in membership.

Developing end to end tooling to enable the rapid development of TM Forum interfaces based on Frameworx