Collaboration

TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services.

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Collaboration Program A-Z

Business Metrics Development Project (BusMet)

BusMet Overview

Business Metrics Development Project (BusMet) Overview
The industry requires quantitative as well as qualitative information to support its evolution in the increasingly complex market that is developing through technology advancements, regulatory changes, and competitive influences. The TM Forum has established the Business Metrics Development project to support the metrics development for the Business Transformation Benchmarking Program

BusMet Team Activities

TM Forum has identified Lean Operations as a major industry direction to improve business efficiency and competitiveness.

Business Metrics and Scaffold Team Charter - Phase 6
The broad scope of this project is to develop and maintain business performance metrics in support of service provider needs. These metrics will be used for industry benchmarking to provide comparative data to facilitate decision making for achieving enhanced business performance in line with each SP’s strategy.

Business Metrics Development Team Charter - Phase 6
The broad scope of this project is to develop and maintain business performance metrics in support of service provider needs. These metrics will be used for industry benchmarking to provide comparative data to facilitate decision making for achieving enhanced business performance in line with each SP’s strategy.

BusMet Executive Summary

BusMet Executive Summary
The industry requires quantitative as well as qualitative information to support its evolution in the increasingly complex market that is developing through technology advancements, regulatory changes, and competitive influences. Service Providers need measures that focus attention on aspects of their operation and areas of their business where improvement can deliver measurable business benefit. They also need a meaningful way of comparing themselves with their peers (and potentially against non-telecom market leaders).

Business Metrics Development Team Documents

Business Metrics Poster

GB935, Business Benchmarking Metrics Scaffold, Release 6.0

Business Metrics and Scaffold Team Charter - Phase 6

GB935, Business Benchmarking Metrics Framework, Release 3.0 (fix release version 4.4)

Collaboration