December 2008 - Transformation Reality Check

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  • Content Management Can’t Work Without Collaboration: An Excerpt from a Recent TM Forum Insights Report

    With revenue growth in traditional services lagging, content management is at the heart of any service provider and media/entertainment company revenue growth strategy, and any telecom operator that is in the midst of a technology transformation should have a robust content delivery and management strategy as part of the underlying planning. Successful content delivery requires a multi-step ordering, delivery and revenue management strategy that integrates the carrier OSS/BSS with the content provider's...

  • If the Digital Locker is the Answer to Content Service Portability, Could the Communications Service Provider Community Monetize It?

    The digital locker concept emerged recently as an Internet based storage method that allows consumers to move content services from one location or device to another. Considering the number of times that I've either lost digital photos , electronic documents, or music due to a computer hard drive glitch, file corruption, or simply forgetting to transfer the information to a new computer or device, use of a digital locker would make sense. Like many new service offerings that become available...

  • Cautious Optimism – My View of the OSS/BSS industry in 2009

    Recent conversations with OSS/BSS vendors and several Tier 1 communications service providers after TM Forum's Telemanagement World Americas conference in Orlando provided me with some positive news, this amongst the ongoing deluge of sour global economic news that we get bombarded with on a daily basis. The overall picture is that the current economic climate for the communications industry, while challenging, isn't showing signs of implosion like we saw during the 2001-2002 Internet bubble...
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