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UPDATE: MEETING DETAILS CHANGED TO WEBINAR for Customer Experience Team Meeting
Everyone,
The CE meeting will be done via WEBINAR rather than GoTo to accommodate the large number of people who accepted.
While the agenda remains the same, please follow these directions to register for the webinar:
Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/199851625
AGENDA:
* Review latest contribution by Ian Best : CEM - Introduction and Fundamentals Guidebook
http://www.tmforum.org/Community/groups/customer_product/contributions.aspx?id=artf3084
* Open discussion - working groups and contributors for the various topics
* TAW Baltimore - agenda and cross meetings
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