Live from Team Action Week Baltimore - Wed, Jun 24, 2009

As Team Action Week Baltimore 2009 Day 3 comes to a close here in Baltimore, teammates, it’s time to provide you with a summary of today’s SID-related activities.

This morning was spent reviewing and discussing Assurance terminology used in the SID, the eTOM, and the TAM with representatives from the teams responsible for these three frameworks.  There are some inconsistencies.  For example, there is a SID L1 ABE named Service Trouble, but it is referred to as Service Problem in the eTOM, TAM, and the TM Forum interfaces.  We discussed different rationales for aligning the terminology, which will be the focus of an upcoming post to the eTOM and SID Communities so that, as promised in Monday’s blog, those of you interested in this topic can participate in the discussion in order to arrive at agreed upon terminology that is consistent across the frameworks.

The discussion also ranged into lower levels (L3) of the eTOM to begin aligning terminology across the L3s into which a L2 process decomposes.  We agreed that this would be done once agreement is reached for the higher level terms.

This morning we also met with the Resource Management team, reviewing the planned organizational enhancement where ”domain” teams will work across all of the Solution Frameworks and the Interface Program to implement changes for a specific set of functions.  We will be working with this team over the next few months to coordinate SID updates from recent and upcoming MTOSI work.

During the afternoon, Josh, JohnW, and JohnR joined up with eTOM team lead Kevin Scaggs and other eTOM team members to review and refine L4 work in progress.  Portions of the Fulfillment and Assurance L3 processes are being decomposed to L4 and, in some cases, to L5.  This level of decomposition will be published in the upcoming months.  For those interested in finding out more detail, work in progress can be found by following the link… http://collab.tmforum.org/sf/docman/do/listDocuments/projects.the_business_process_framework/docman.root.etom_sid_mapping

John Wilmes, Josh Salomon, John Reilly