Revenue Management




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Tony PoulosTony Poulos
Sector Head, Revenue Management
TM Forum

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Blog

  • Content may be the Emperor, but charging is king.

    News Corporation was well advanced in setting up online charging for its newspapers around the world, chairman and chief executive Rupert Murdoch has stated declaring the company on the threshold of a new era of profitability. News Corp was putting the finishing touches on the industry's biggest structural change in 30 years, Murdoch said as he boasted about the company's content. "Excuse the immodesty, but News Corp's pre-eminence as a content creator comes as the debate over the...
  • iPad or iHammer - another nail in the CSP coffin?

    Apple’s worst kept secret in years has been officially revealed and has received a mixture of ‘wows’ and ‘ho-hums’ from every conceivable quarter but for the service provider world it could be yet another nail in the revenue coffin. Don’t be fooled for one minute with the news that AT&T will be Apple’s partner and that the 3G option will be a revenue generator for operators. AT&T’s $30 per month unlimited data is pretty amazing. Apple also offered a $15 per month 250Mb plan, but that is less...
  • Telco bashing alive and well in Australia

    According to research done for The Sun-Herald newspaper in Australia, consumers are paying the highest prices in the world for text messages, reportedly more than 10 times what it costs in many parts of Asia and almost a third higher than in Europe and Canada. An article in a sister publication went on to point out that texts cost the mobile networks practically nothing but earn them millions in profit each year. These are not the sort of headlines we like to see. It went on to use a very strange...
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  • Never doubt the importance of telecommunications

    We may all take mobile communications for granted but in times of natural disaster making a call becomes matter of life or death. As the recent tragedy of the Haiti earthquake unfolds, and the magnitude of the disaster and massive loss of life becomes more evident, the critical role of good, resilient communications has again been demonstrated. Re-establishing communications is a critical tool in disaster management to ensure timely dissemination of authoritative information to government entities...
  • Coming Soon - The All New LTE Data Diet

    If you thought ‘all you can eat’ data plans were here to stay, think again. Recent comments from two big US mobile operators hint heavily that the days of the ‘data glutton buffet’ may be limited. And the introduction of super high-speed LTE networks may be just the opportunity to re-train subscribers to become more frugal. It was reported in the Washington Post that Verizon CTO, Dick Lynch said his company was looking to move away from the current flat rate ‘all you can eat’ (AYCE) data plans and...
  • Has RA come of age?

    Longtime RA exponent, Mike Willett, has written a very interesting blog at TalkRA . He opens with the statement "that much of the discussion around RA seems to be centred on what the next step of evolution for RA should be. It is almost as if finding and preventing leakage is not enough to sustain an RA function and that more needs to be added to the RA portfolio for it to continue to be seen to be adding value. I wonder if the logic for this is an assumption that, with a well-established RA...
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  • Euro 'bill shock' days are numbered (or are they)?

    The days of European ‘bill shocks’ are well and truly numbered. The most recent headline grabber being a German resident downloading a TV program while roaming in France facing a bill of €46,000 when he got home. But that’s all about to change and service providers will have to comply with ‘cut-off’ requirements by March in order to comply. And for some, this could be quite a challenge. Where 2009 was a monumental year for European mobile customers roaming in another EU Member State benefiting not...
  • Mobile Billing Blows Up

    The explosion in mobile data networks and services – not to mention the boom in subs in emerging markets like India and China – has operators leveraging network intelligence for more dynamic mobile charging. A year ago, mobile operators started to think about creative new ways to bill and charge customers using their suddenly overwhelmed mobile networks. A year later, not only is the thinking over, experimentation is already in full swing and mobile operators around the world — albeit somewhat less...
  • Pushing Pre-paid Pays

    There is a growing trend in some mature markets to convert post-paid subscribers to pre-paid mainly by offering price incentives, and there is good reason to do so. Growing debt and higher than normal defaults brought on by the economic downturn are becoming an issue for mobile operators in developed economies. The advantages of pre-paid benefit both sides are clear to see. For the operators reduced debt and 'cash in hand' benefits are obvious. For consumers, mobile spend can be controlled...
  • Back to the Future - 'pulse' billing Philippines style.

    Mobile operators in the Philippines have failed comply with an order to switch to six-second 'pulse' billing for mobile phone calls within the same network starting last Sunday. In what sounds like a trip to the past, the regulator is enforcing pulse billing to replace the current one minute billing period. Whilst most other countries opt for per second billing, easily managed by modern billing systems, the Philippines opted for six second 'pulse' billing, a vestige of fixed line...
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