Revenue Management Initiative

The work of the Revenue Management Initiative is delivered through extensive activities in the TM Forum’s online community.  Currently, groups are actively undertaking projects in the areas of Asset Management, Business Assurance, Charging and Billing, Customer Experience, Data Analytics, Enterprise Risk Management, Fraud Management, and Revenue Assurance.  These areas of activity have dedicated online community groups established, and you are encouraged to visit them to join in the dialog and work. At the heart of an effective management practice is the availability of relevant Business Metrics, so every project will be expected to produce a complement of such metrics as part of their work.

Every major area of interest under the Revenue Management Initiative now has a dedicated Online Community Group home page, with all of the world-class facilities that implies.  Please visit one or more of them at:

• Asset Management
• Business Assurance
• Charging and Billing
• Customer Experience 
• Data Analytics
• Enterprise Risk Management
• Fraud Management 
• Revenue Assurance 

Additionally, members are encouraged to nominate areas of interest, usually starting out by the establishment of an Interest Group in the Online Community, often evolving into an established team chartered to produce specific work output.

There are many ways to participate beyond following discussions and events, among them:

• Join one or more of the group teams listed above,
• Contribute material content for advancing the work of the groups,
• Initiate collaboration activity in areas not currently covered by the existing groups

Please consider carving out some of your valuable time in one of these ways--you and your company will benefit, not to mention the industry as a whole.