Business Process Framework (eTOM)

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  • C2M Quick Start Pack (QSP) for cloud

    The intended focus for this Cloud Concept to Market Quick Start Pack is to define the major business activities for launching new cloud based products of an enterprise a multi-party eco-system. The scope will be around a series of E2E business process flows.

    5/3/2012 8:47:37 PM

  • Asset Management BPF - SIP & FAB

    Develop requirements/CRs to business process model regarding SIP and FAB areas.

    4/10/2012 6:32:24 PM

  • Senior System Architect

    Added figures to illustrate the application of business flow construction drivers described in the document.

    3/14/2012 6:09:02 PM

  • Adding Customer Management L2

    Proposing to add a Customer Management L2 (see attachment for details )

    2/23/2012 10:54:29 PM

  • Repositioning of WFM processes in eTOM

    This is more like a Work Item than a CR. Here we present different opinions about if OS&R is the right place for WorkForce Management

    2/15/2012 7:01:42 PM

  • Charging & Billing Request for GB921 Modifications

    L4 decompositions. Format overview of changes. Expand 5 fields with examples, see AP for historical contributors.

    2/7/2012 9:35:54 PM

  • Rating in service concept

    In "GB921-CP_Concepts_and_Principles_Release_9.0_v9.2" document, there is a description in page number 25 where define the service concept like "The Service processes include those dealing with service development and delivery of service capability, service configuration, service problem management, quality analysis, and rating." The rating is applied in Market, Product and Customer concept, but n ...

    2/1/2012 4:17:30 AM

  • Rating in service concept

    In "GB921-CP_Concepts_and_Principles_Release_9.0_v9.2" document, there is a description in page number 25 where define the service concept like "The Service processes include those dealing with service development and delivery of service capability, service configuration, service problem management, quality analysis, and rating." The rating is applied in Market, Product and Customer concept, but n ...

    1/31/2012 9:08:15 PM

  • Correct Sample Prepaid Flow in GB921 Addendum F

    The Billing Related Prepaid Flows in Addendum F use a process in the services swim lane "Rate Usage Records" which is marked as deleted in Release 9 of GB921 Addendum D. Most likely, it needs to be updated to use the "Perform Rating" business process in the Market product and Customer swim lane. Since these are prepaid examples, they should probably also be enhanced to include the appropriate busi ...

    1/26/2012 8:48:12 PM

  • SM Technical Report or Quick Start Guide

    Validate Level 3 processes by exercising them - developing process flows for a few Use Cases/User Stories.

    1/11/2012 9:40:54 PM

  • Fraud Management L3/L4 Integration

    The details originally contained in GB947 have had sufficient industry exposure to qualify them for inclusion in Frameworx.

    1/10/2012 8:01:11 PM

  • Asset Management Business process framework enhancement proposal

    Description of L3 process enhancement requests in the Enterprise domain for Asset Management

    12/5/2011 6:20:43 PM

  • New L4 process in Assurance

    Enrich Alarm Event Notification Information (1.1.3.3.1.6) Brief description: This process enriches alarm event notification with data available in resource inventory database. Additional information is information part essential for alarm event impact understanding but not available from originating system

    12/5/2011 10:15:36 AM

  • Business Process Framework (eTOM) L4 Decomposition FAB

    Continue the L4 decomposition and the inclusion of the new extended description categorizations for the Fulfillment and Charging & Billing area's. Assurance has been complete in Fx11.5.

    10/28/2011 10:18:21 AM

  • Request to Business Process Framework (eTOM)

    Validate existing Security Management process descriptions, Identify core level 3 processes and define them.

    10/20/2011 1:39:16 PM

  • Security Management Enhancement to BPF

    Security Management Enhancement to BPF

    10/20/2011 1:34:55 PM

  • Spectrum Regulatory Stakeholders Relationship

    The description of the regulatory relationships in the Enterprise domain of the eTOM do not adequately address the increasingly interactive nature of this relationship and it's influence across the breadth of the Business Process Framework.

    9/16/2011 8:51:31 PM

  • Regulatory Processes for Spectrum Mgmnt Operations

    Supplier Partner Processes in the Operations domain of the eTOM do not adequately address the real-time interaction that can take place between the regulatory authority and the wireless service provider, in particular for the resolution of spectrum interference.

    9/16/2011 8:44:07 PM

  • Monitor Service Performance processes doesnt exist

    In the Create Service Performance Degradation Report process's extended description it states: "A new service performance degradation report may be created as a result of specific service performance notifications undertaken by the Monitor Service Performance processes, [...]" "If the service performance degradation report is created as a result of a notification or request from processes other ...

    9/14/2011 2:46:53 PM

  • Fix "Manage Contact" desc in GB921-D

    Process Identifier: 1.1.1.2.1 Manage Contact In its brief description it states: "Manage all contacts/requests between potential or existing customers and the enterprise" But in the extended description there is no mention to requests since this is managed by Manage Request (Process Identifier: 1.1.1.2.2): "Manage all requests (inbound and outbound) made by potential and existing customers". I su ...

    8/31/2011 5:40:27 PM
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