Business Process Framework (eTOM)

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GB957 Quick Start Pack: Trouble to Resolve

Level 4 - Forum Approved

2011-10-05 17:45

TM Forum Approved

608

Summary: In terms of the Business Process Framework (eTOM), the scope of this Quick Start Pack is the set of level 2 processes in the Assurance vertical that are related to Problem / Trouble Management (as ...

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Contributor: Business Process Framework
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Number of Comments:	0	click here to comment

GB921 Business Process Framework Release 11.5

Level 4 - Forum Approved

2011-09-30 15:23

TM Forum Approved

8012

Summary: This release 11.5 has updates in the following main areas: a) Two updated “Addendum DX Packages”, for Assurance and Billing & Revenue Management, and b) Four new user guidance documents, GB921W: ...

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GB921 Business Process Framework Release 11.5 (word) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

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GB921 Business Process Framework Release 11.5 (pdf) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Business Process Framework
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Number of Comments:	0	click here to comment

GB921 Business Process Framework Release 9.0

Level 4 - Forum Approved

2010-08-18 15:20

TM Forum Approved

32060

Summary: The Business Process Framework (eTOM) serves as the blueprint for standardizing and categorizing business activities (in the form of process elements) that will help set direction and the start...

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GB921 Business Process Framework Release 9.0 (word) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

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GB921 Business Process Framework Release 9.0 (models) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Business Process Framework (eTOM)
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Business Process Frameworks Solution Suite Release 8.0

Level 4 - Forum Approved

2009-03-04 13:37

TM Forum Approved

3125

Summary: The TM Forum Business Process Framework (commonly known as eTOM) describes all the enterprise processes required by a service provider. It serves as the blueprint for process direction and provides...

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GB921 Business Process Framework (eTOM) Release 8.0 Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Mike Kelly
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Average User Rating:		click here to rate
Number of Comments:	7	click here to comment

Application Note on eTOM Process Flows

Level 3 - Team Approved

2010-03-21 13:31

Approved for Implementation

369

Summary: This draft Application Note has been built using previous contribution on Process Flows, and is intended to be the document for publishing these, together with commentary on the context and how the...

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Intial Release : Application Note on eTOM Process Flows Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Mike Kelly (TM Forum)
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Customer to Customer eTOM Flow

Level 3 - Team Approved

2010-02-19 14:08

Approved for Implementation

314

Summary: Final version of Customer to Customer eTOM Flow recommendation. eTOM Group reviewed.

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Package : Customer to Customer eTOM Flow Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Georg Vitt (Detecon International)
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GB959 Quick Start Pack: Fulfillment

Level 3 - Team Approved

2012-04-30 13:12

Out for Member Evaluation

Summary: This guidebook is written for multiple audiences, including business analysts, architects, and interface developers. A basic knowledge of Frameworx, particularly the Business Process Framework, is ...

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GB959 Quick Start Pack: Fulfillment (word) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

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GB959 Quick Start Pack: Fulfillment (pdf) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Business Framework
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GB921 Business Process Framework Suite Release 12.0

Level 3 - Team Approved

2012-03-30 15:17

TM Forum Approved

542

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GB921 Business Process Framework Release 12.0 (word) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

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GB921 Business Process Framework Release 12.0 (pdf) Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Business Process Framework
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GB921 Business Process Framework (eTOM) Release 9.0 Addendum DX Package - EM

Level 3 - Team Approved

2011-03-30 17:25

Member Evaluated

420

Summary: This Business Process Framework Release 9.0 Addendum DX Packages represent working extensions to the Business Process Framework Release 9.0 Guide Books (and other documentation) included in the Ge...

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GB921 Business Process Framework (eTOM) Release 9.0 Addendum DX Package - EM Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Business Peocess Framework
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GB921 Business Process Framework (eTOM) Release 9.0 Addendum DX Package - S&C

Level 3 - Team Approved

2011-03-30 17:19

Member Evaluated

161

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GB921 Business Process Framework (eTOM) Release 9.0 Addendum DX Package - S&C Please wait while your download is being prepared Show Files Download Package Please wait while your download is being prepared

Contributor: Business Process Framework
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