• Examining  important industry drivers that are forcing the communications marketplace to change from its 100+ year-old technology sales model to a very different way of doing business today.
• Understanding who and, in many ways, what is pushing innovation forward
• Debating whether or not CSPs are leading this game and if not what’s required for them to maintain a “top spot” role in today’s changing marketplace

Karl Whitelock, Director Global OSS/BSS Strategy, Stratecast|Frost & Sullivan Room: Wicklow Hall 2A

Machine-to-machine communications and the exploding number of smart devices, combined with the exponential growth in cloud-based services, are presenting enormous opportunities to connect with everyone and everything.Service providers have a vital role to play in the overall “billions of devices” ecosystem, so preparing for the opportunity is critically important. Providers can offer installation and configuration of devices and services on behalf of consumers and enterprises, but doing so requires new business models as well as extensions to industry frameworks and best practices. This session will give participants the chance to hear from experts   who will share their experiences and their vision for:

·        Defining the instrumentation for connected devices, including configuration and fault management for the device.

·        Creating the supporting business model for this new service.

·        Extending industry frameworks and best practices to enable these new integration and management capabilities.

 

Larry Socher, Global Lead - Accenture Network Services, Accenture Stefano Nocentini, Assistant Director, Domestic Top Clients, Marketing, Telecom Italia Group Gilli Coston, Head of M2M at Telefonica, Telefonica UK Limited Tony Guerion, Head of M2M Business Products & Services, Vodafone Group Room: Wicklow Hall 2A

• Is LTE a necessity in order to keep up with demand or is it an opportunity for growth?
• Where are we one year after SPs started to deploy LTE networks, what lessons can be learned and what returns have we seen on this investment?
• What are the main go-to-market strategies?
• Looking forward: How will business models evolve, what services and devices can we expect to see and what will be the impact of mass adoption of LTE-supported smartphones?
• What are the operational implications of mobile broadband (BSS and OSS)

Martin Wachutka, Group Director Operations, Telekom Austria AG Steve Bowker, Chief Technology Officer (CTO), AIRCOM International Ltd. Room: Wicklow Hall 2A

Explosion of LBS + Mobile Apps = Revenue Scramble 

While location-based services and mobile apps can offer business enabling and enhanced customer experience opportunities, what do the corresponding revenue models look like?  Where’s the increased ARPU on unlimited data plans?  Who is the optimum data aggregator when mobile and location data are collected at the network, device and application level? How to monetize location transactions?  This panel discussion will explore the issues, challenges, and opportunities in developing business and revenue management models to profit from the now ubiquitous use of location-based services and mobile applications, including:

• The value chain –the role of the network, device, application, and data in delivering value-added services to mobile subscribers and enterprise customers
• The location transaction—where is the money made:  micro-transactions, bundled services, data, traffic, development platforms, licenses, advertising?
• The customer – what’s the market need?

Panelists represent the ecosystem of carriers, device manufacturers, consumer and enterprise application providers.

Natasha Leger, CEO, The Location Forum; Editor, The Location Forum Randy Frantz, Telecommunications & LBS Industry Manager, ESRI Ed Parsons, Geospatial Technologist, Google David Hildebrant, Director, Enterprise Location and Messaging, , AT&T Advanced Mobility Solutions, AT&T Inc. Room: Wicklow Hall 2A

• Integrating new NGN topology, onto the same platform, greatly simplifying and reducing, time, cost and risk
• Evolving the business infrastructure to be more agile and adaptable to meet the demands of the markets, technologies and services
• Reducing time for network deployment, costs for deployment and operations
• Achieving maximum efficiency by rationalize business processes and systems

Judi Achmadi, CEO, PT Sigma Cipta Caraka ( telkomsigma ) Tony Kalcina, TM Forum Ambassador, & Founder, Clarity Room: Wicklow Hall 2A

• Debating abundance of evidence in the industry for the need to have best practices for Telecom Transformation to “smart operator” and if Frameworx is the right place to start working on this
• Identifying opportunities for to further evolve by addressing the needs of Telecom Strategy and Operational support for New Business Models and co-operation in open value chains to provide “Higher Value Services”
• Providing a realistic sense of awareness to TM Forum’s Frameworx, pointing where and how they could or could not apply it to support Higher Value Services operations

Lucia Gradinariu, Chief Market Strategist, Huawei Technologies Co. Ltd Larry Goldman, Partner, Head of Telecoms Software Research, Unspecified Hashem Sharrab, General Manager, mobily Shane Logan, Director of Convergent Services, TELUS Nik Willetts, Chief Strategy Officer, TM Forum Eric Troup, Chief Technical Officer, Worldwide Communications & Media Industries, Microsoft Corporation Room: Wicklow Hall 2A

• Forming a mobile payments roadmap
• Understanding stakeholder interests (operators, banks, schemes, retailers, processors, handsets etc.
• Identifying the emerging value network
• New opportunities within the value network

Dave Birch, Director, Consult Hyperion Room: Wicklow Hall 2A

The TM Forum’s Think Tank helps executives navigate the maze of opportunities for information and communications technologies that can serve as core enablers for driving innovation across markets worldwide.   In the area of Mobile Money, a key issue to resolve is the complexity of the ecosystem and which roles CSPs, financial institutions, handset makes and others will have. Steven Cotton, Director, Business Assurance Programs, TM Forum Room: Wicklow Hall 2A

We often see presentations about the co-operation between banks, schemes, operators and others, yet none of the most successful mobile payments intitatives -- Square, DoCoMo, M-PESA -- seem to involve any co-operation at all, just someone prepared to innovate and go with it

• Are there any tried and tested models for co-operation that we can learn from in the mobile payments world?
• What exactly are the appropriate positions in the value network for the various stakeholders? Do we know, or are we still in the early stages?

Dave Birch, Director, Consult Hyperion Richard Hanlon, COO, Vesta Corporation Alastair Hanlon, Vice President Market Strategy , Amdocs Management Limited Nick Ogden, CEO and Founder, CashFlows, Voice Commerce Room: Wicklow Hall 2A

Connected Health is a broad term that encompasses a variety of sub-topics, all referring to how networked information services, mobile devices and digitization can enable healthcare providers to improve their delivery of healthcare – reaching a wider population of patients, with a greater number of services, improved efficiency, and higher quality.  All this is taking place in the context of what has been described as “a technology super-convergence” potentially leading to “the creative destruction of medicine”.  As part of a fast-evolving overall ecosystem, Communications Service Providers (CSPs) can play a critical, value-added role in this transformation.  This presentation looks at these opportunities and what CSPs can do to position themselves to take advantage of them. David Wood, Technology Planning Lead, Accenture Mobility, Accenture Room: Wicklow Hall 2A

  Sven Schuchardt, Managing Consultant, Detecon International Room: Wicklow Hall 2A

Many operators are experimenting with mobile health services and in the process, encountering various obstacles.  World-class expert Geoff Yuen from PCCW/HKT will discuss their challenges and successes when launching their B2C e-Health service in Hong Kong and how they defined and refined their role within the e-health eco-system.

• Technological, business and regulatory barriers
• Operationalizing mHealth services
• Overcoming unexpected issues such as device battery life, latency, etc.
• Working as a value-added partner in the healthcare ecosystem
• Future prospects

Geoff Yuen, VP Emerging Technology, PCCW Solution Limited Room: Wicklow Hall 2A

• Examining the requirements mHealth places on the infrastructure and what CSPs need to do in order to provide robust levels of service
• Discussing real-world experiences and learning points from people who have implemented these types of programs, highlighting what they have found to work and what pitfalls to avoid

David Wood, Technology Planning Lead, Accenture Mobility, Accenture Noël Obourn, SVP, Strategic Network Solutions, American Well Bernadette Gibbons, Director for Health Services, Unspecified Bill Ahlstrom, Vice President, Strategic Initiatives, Allscripts Healthcare Solutions Inc Tom O' Callaghan, CEO & Founder, Iheed Institute Geoff Yuen, VP Emerging Technology, PCCW Solution Limited Colin Orviss, Founding Partner, Parhelion Global Communications Advisors Room: Wicklow Hall 2A

• Examining communications requirements of smart metering and smart grid
• Outlining current and future opportunities
• Identifying barriers to entry

Tony Haigh, Partner, Analysys Mason Room: Wicklow Hall 2A