SOA
Chair
:
Dave Milham
BT Group plc,
OSS Architecture & Innovation & TMF Distinguished Fellow
Dave Milham works within BT’s 21C Converged Services Unit on OSS Architecture and Innovation within the BT Group CTO Office. He is responsible for the development BT’s internal OSS architecture and strategy together with the co-ordination of BT’s contributions to the OSS activities of the TeleManagement Forum, ITU-T, ETSI, EURESCOM, and the IETF. He also represents BT on a number of UK industry regulatory committees concerned with OSS and B2B interconnect.
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SYS11
Tuesday, November 6
2:00 PM
- 3:30 PM
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SOA & it's Impact on Management
|  SOA Business Services – Realizing SOA-Based Contracts with the Combined Benefits of the TM Forum’s eTOM, TAM, & SID
Business Service Templates (or simply contracts), provide a framework to realize and implement a library of contracts which are the basic units of interoperability in an NGOSS system and how these service contracts, in conjunction with an infrastructure that can perform dynamic assembly and delivery of services based on business context, can be composed with other components to form composite business services (CBSs) that deliver a semantically meaningful business capability.
Swami Chandrasekaran is a member of the CTO team of IBM’s Websphere software group services sector. He is a certified SOA executive architect that influences the design and enhancements of IBM tooling and product suite and works with global customers in design, implementation, and delivery in realizing the benefits of a true SOA implementation with TMF Frameworks.
Implementing eTOM Business Processes with IT SOA Standards and OSS/J
The OSS/J Initiative defines standard interfaces according to TMF eTOM, using IT mainstream standard technologies to reduce integration costs.
eTOM business processes have then to be implemented using the OSS/J APIs to interface with the OSS applications and NEs.
This session presents how IT SOA standards (BPEL, JBI) are used to implement and deploy eTOM business processes as SOA composite applications. Such applications are deliverables of the OSS/J open-source ecosystem and directly deployable in products compliant to the used SOA standards.
Christophe is co-founder of uKnoWare, an innovative startup addressing OSS/BSS transformation next challenges with "Information as a Service" technology.
Christophe has 18 years OSS/BSS experience with HP spin-off, EHPT then Sun Microsystems where he was responsible for NGOSS solution sets based on IT middleware, also driving worldwide technical sales activities.
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Tuesday, November 6
3:30 PM
- 4:00 PM
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Coffee Break
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SYS13
Tuesday, November 6
4:00 PM
- 5:30 PM
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SOA & it's Impact on NGOSS
|  Implementing Flexible Service Assurance through SOA Coupled with NGOSS Contracts
This talk will present an implementation based use case to demonstrate how SOA supported by NGOSS contracts can be leveraged to implement a flexible Service Assurance architecture that supports iterative process and system design to achieve business transformation. This talk will present the methodology used to develop and implement the NGOSS contracts and also highlight how eTOM was leveraged to design and deliver the process architecture
Chetan Desai is a Solution Architect for the service assurance domain within the telecommunications sector at IBM. His responsibilities include consulting and architecting the strategy and solutions for effectively managing their next generation services and infrastructure at Tier-1 telcos. He has over 10years experience in the telco domain and a Masters in Telecom & Networking from University of Missouri.
Evolving Verizon SOA Platform Using NGOSS to Support OSS Transformation
Verizon has a successful SOA platform with 3000+ services and over 250 million calls/mo. Even though the services have standard APIs published, the underlying data models and the semantic units of execution have not been standardized. This results in new code every time a new service is invoked by a client (client side duplication). In this presentaion we discuss progress on evolving our SOA platform with the creation of services that implement NGOSS contracts using the SID model.
Kumar Rajan has over 18 years of experience in information technology, mostly in telecom. Dr. Rajan has been with Verizon for the last eight years and has led various OSS integration initiatives for Verizon. He is currently an Executive Director at Verizon Business and is responsible for Strategic Infrastructure and Common Platforms.
A Case Study in Federated SOA using NGOSS Policy Management
Operators wish to improve the flexibility, efficiency, resilience of their ICT systems, and speed-up the service configuration process whilst reducing manpower. The case study will describe a project to deliver such an NGOSS Policy enabled secure capability for the management of multiple national network services, end to end, using interconnect services
Principal Engineer, Management Systems Technical Leader at QinetiQ
Dave Milham works within BT’s 21C Converged Services Unit on OSS Architecture and Innovation within the BT Group CTO Office. He is responsible for the development BT’s internal OSS architecture and strategy together with the co-ordination of BT’s contributions to the OSS activities of the TeleManagement Forum, ITU-T, ETSI, EURESCOM, and the IETF. He also represents BT on a number of UK industry regulatory committees concerned with OSS and B2B interconnect.
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Prosspero
Chair
:
Justin Van der Lande
TM Forum,
Marketing Consultant
Justin has worked within the Telcoms and Operational Support market for 20 years, with experience of marketing at AT&T, Sonoma Systems (now Nortel) Micromuse (Now IBM) and at Granite Systems (now Telcordia). He now works for the TM Forum as VP Marketing and runs BlueBird an independent marketing company.
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SYS21
Wednesday, November 7
9:00 AM
- 10:30 AM
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Prosspero - Part 1
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Justin has worked within the Telcoms and Operational Support market for 20 years, with experience of marketing at AT&T, Sonoma Systems (now Nortel) Micromuse (Now IBM) and at Granite Systems (now Telcordia). He now works for the TM Forum as VP Marketing and runs BlueBird an independent marketing company.
The Benefits of Prosspero Solutions in EMS to NMS Integration: Real Life Experiences
ECI Telecom and HP implemented an MTNM compliant CORBA interface on the ECI EMS-XDM and eNM Syncom (EMS-Syncom) optical management systems to HP TeMIP in 2000. This integration has become the basis for an MTNM ‘generic’ EMS to NMS, since adapted to 8 other MTNM compliant interfaces. Interesting aspects to be explored in this presentation are why ECI Telecom chose MTNM initially and benefits, how the integration has adapted to other ECI EMSs and other NEP EMS systems. The talk will feature several real customer deployments.
Rebecca Arndt is a member of the HP TeMIP (Telecommunications Information Platform) product management team - responsible for implementation and evolution of the central organization for delivery, maintenance and evolution of ‘adaptors’ to network equipment provider’s north bound interfaces for fault management and other third party solution components. An important aspect of the role includes establishment of cooperative relationships with network equipment providers for telco operators.
Tuval has 11 years of experience in both Project and Product management positions in the high-tech industry, at leading global companies such as Scitex (today Kodak) SAP and Deloitte Consulting. Tuval is currently a Product Manager of the LightSoft Network Management Suite at the Transport Networking Division of ECI Telecom.
TM Forum Service Management
This talk describes TM Forum Service Management with an emphasis on the current harmonization between the OSS/J Order Management API and the mTOP Service Activation Interface (SAI). These formerly independent activities are currently being merged into a unified approach to provide benefits beyond either of the individual approaches.
Stephen Fratini is a senior engineer in Telcordia's Chief Startegy Office. He made the initial proposal that started the MTOSI work (back in July 0f 2003). Steve is currently the chair of the TM Forum Interface Program which includes MTOSI, MTNM, OSS/J, IPDR, EIM and most of the other TM Forum interface work.
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Wednesday, November 7
10:30 AM
- 11:00 AM
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Coffee Break
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SYS23
Wednesday, November 7
11:00 AM
- 12:30 PM
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Prosspero - Part 2
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Andreas is responsible for the Network and Service Management architecture at Vodafone D2 in Germany. He acts as an architectural consultant for all OSS projects at D2. He has been instrumental in implementing standards and technologies that add efficiencies and lower integration and maintenance costs. Prior to joining Vodafone, he was in charge of Intelligent Network and Service Management Systems at Mannesmann-Mobilfunk.
Prosspero, Trouble Ticketing in Action at Vodafone
A case study presented by Ascom, highlighting the first Prosspero solution package with the OSS/J TT API. Vodafone and Ascom worked together on a complex integration scenario, based on the Prosspero TT Solution Package, which was essential to Vodafone realizing a standardized OSS/J approach to integrate Trouble Ticketing Systems with other OSS-Systems and Vodafone subsidaries. The presentation will introduce Prosspero and walk the audience through the project. It will demonstrate the approach, indicate Prosspero usage and clearly highlight the Prosspero value proposition.
Gerd Hoeckelmann, Head of Professional Services Ascom Systems & Solutions joined the company in 1990, initially working as a software engineer and project manager. Since 2000 he leads professional services with responsibility for 85 developers and project managers in software development as well as support and operations. Mr. Hoeckelmann has many years of experience in the area of OSS and BSS as well as SOA based applications. He is actively involved in TMF’s TIP programs.
Performance Measurement of a Prosspero Based Trouble Ticket System
The telecommunications group at Sun had introduced offerings based on OSS/J APIs and the goal was to measure in a standard way the performance of these offerings reflecting the OSS/J components and the OSS/BSS systems in use. The specification, OSS/J TTperf measures the performance of a OSS/J based Trouble Ticket system in a Service Provider environment with the output as number of operations and the cost in monetary units.
Nagendra Nagarajayya is a Staff Engineer at Sun and works with telco and oss/bss Independent Software Vendors on issues related to architecture, performance tuning, sizing and scaling, benchmarking, porting, etc. He specializes in OSS/J, multi-threaded issues, concurrency and parallelism, HA, distributed computing, networking and performance tuning.
Vincent is involved in the OSS/J since its inception. He is the architect in charge of the OSS Common API (implementation of OSS/J Design-Guidelines and data model) and coordinator for initiative’s horizontal aspects.
Previously, he made strong contributions to industry wide Java technology initiatives: JMX™, JAIN™. He started his career as a real time kernel software and networks application developer.
Prosspero Fault Management QoS Solution Package
Service related QoS is an important aspect of service based management. The QoS solution is a separate, but complementary solution package to the Prosspero Service Inventory Solution package. The presentation will describe the solution package and highlight the lessons learned by HP and Vodafone while developing and deploying this solution at Vodafone Germany.
Denys Miranda is the Solution Manager for ISM for Mobile focusing on packaging HP's market offering to manage the operational complexities faced by mobile network and service providers. Denys has been for 6 years in HP where he has delivered several OSS projects with high levels of integration and automation. He has more than 9 years experience in the OSS space.
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Wednesday, November 7
12:30 PM
- 2:00 PM
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Lunch
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NGOSS Solutions
Chair
:
Stephen Fratini
Telcordia Technologies,
Senior Engineer
Stephen Fratini is a senior engineer in Telcordia's Chief Startegy Office. He made the initial proposal that started the MTOSI work (back in July 0f 2003). Steve is currently the chair of the TM Forum Interface Program which includes MTOSI, MTNM, OSS/J, IPDR, EIM and most of the other TM Forum interface work.
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SYS31
Wednesday, November 7
2:00 PM
- 3:30 PM
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NGOSS Solutions - Part 1
| NGOSS in Action Phase 2: Business Logic in Comprehensive Environment for OSS Transformation
An environment enabling rapid modeling, development, and execution of OSS and fully supporting NGOSS and IT/middleware standards was introduced at Management World Nice 2007 by Prosspero pioneers Tigerstripe Software, Progress Software, and Sun Microsystems.
This session will present new capabilities of this offering, with an emphasis on business logic and support of eTOM business processes.
Ken is the VP of Data Services of Products at Progress Software, where he has taken a leadership position in the company’s effort to provide software tools to enable the practical application of NGOSS data standards to simplify and speed the integration of OSS and BSS applications. Previously, Ken was CTI of eXcelon Corporation.
Christophe is co-founder of uKnoWare, an innovative startup addressing OSS/BSS transformation next challenges with "Information as a Service" technology.
Christophe has 18 years OSS/BSS experience with HP spin-off, EHPT then Sun Microsystems where he was responsible for NGOSS solution sets based on IT middleware, also driving worldwide technical sales activities.
Effective Operational Identity Management for NGOSS
Operational identity management i.e. the management of identity of
OSS and BSS personal is difficult for Service Providers and Vendors to implement consistently.
Based on the analysis of two large scale service providers our team initiated by TMF COOP developed a model and interface to bridge the gap. The intention is to increase the utilized capabilities while at the same time increasing the efficiency of managing a NGOSS. We outline the plan for a rapid adoption aiming at providing most Prosspero colateral by Nice 2008.
Gunther Walther role is Head of Presales at Tata Consultancy Services Düsseldorf delivery center. He has contributed to TMF in various architectural and organizational roles in the OSS/J and CO~OP programs and has been leading several catalyst teams. Walther has about 15 years experience in OSS system in the communications industry.
Martin Meyners is responsible in Vodafone Germany for OSS infrastructure & security.
He is chairman of a multi operator user group focusing on Identity Management & Single Sign On
in Germany. Martin has over 15 years experience in OSS and billing system administration, integration,
project management and security.
Rafael is a Security Expert in the OSS Security Department at Telefonica of Spain in planning and implementation of the information security strategy in the OSS framework, design and implementation of the ISMS, integrate and align the security process in the fixed-mobile convergence, IT security audit. He has about 13 years experience in IT and Communications Security
Telefonica Latin America Case Study: Order Management Solution Based on NGOSS Models
To support the ambitious program "The time is now", Telefonica Latin America has defined a set of regional systems to support all fixed and mobile operations in the region. One of the key systems is the Order Management . This solution is critical for reduction the time to market and improve customer experience. It is based on both eTOM and SID models and will support operations of 17 companies.
Electric Engineering degree by University of Campinas and MBA in IT by the Getulio Vargas Foundation and Ohio University. More than 23 years of experience in several telecom business areas, consultant leader to many service providers in Brazil and foreign. eTOM member since 2003 and Latin America Advisory Board chairman of TM Forum. Instructor of eTOM courses to several companies in Brazil.
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Wednesday, November 7
3:30 PM
- 4:00 PM
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Coffee Break
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SYS33
Wednesday, November 7
4:00 PM
- 5:30 PM
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NGOSS Solutions - Part 2
| Driving TM Forum Architecture Harmonization
This session provides an overview of the work to date of the recently chartered Architecture Harmonization team. It is responsible for the defining the interrelationships between NGOSS Framework concepts and artifacts, with an initial focus on the specification and application of NGOSS Contracts. The team is aiming at defining a common template and model for the NGOSS Contract based on NGOSS Architecture, SID model, OSSJ and mTOP interface specifications. This template will be adopted as a reference for NGOSS Contract submissions into the Prosspero program.
This presentation outlines Contract granularity guidelines, a UML model of Contract specifications, and a demonstration of tool-base generation of NGOSS Contracts. These results will be formally available as a guide book, supporting models and example contracts early in 2008.
Richard Mishra worked as a systems architect in BT for 11 years, where he supported the design and delivery of SDH management systems and went onto provided solutions design and consultancy for BT Wholesale CIO. Richard joined Cramer Systems in 2003, where he is a telecommunications systems strategist, providing strategic direction for Service provider solutions and for standards bodies. He is responsible for a number of telecom management patents.
Dave Milham works within BT’s 21C Converged Services Unit on OSS Architecture and Innovation within the BT Group CTO Office. He is responsible for the development BT’s internal OSS architecture and strategy together with the co-ordination of BT’s contributions to the OSS activities of the TeleManagement Forum, ITU-T, ETSI, EURESCOM, and the IETF. He also represents BT on a number of UK industry regulatory committees concerned with OSS and B2B interconnect.
Nigel has worked in telecoms for 28 years starting on optical amplifier design and progressing through delivery of control systems to network management architecture. Nigel currently is leader of the Technical Coordination team in the TMForum Interface Program and is a Distinguished Fellow of the TM Forum.
Converge Your Order Management
In today's converging telecommunication industry, the Order Management API (JSR264) provides a consistent, yet flexible, abstraction between the OSS/BSS layers. This API prepares your order management system for a future with new (unknown) products and services, because it is agnostic about the processed order types (wireless,wireline,voice,data,tv,...) and is encouraging a SOA.
This session demonstrates using real world examples the API's flexibility, added value in convergent markets and ability to make your order processing more agile.
Gero Vermaas is Senior Consultant at Xebia in The Netherlands. With a background in Enterprise Java ™ and deep experience in telecommunications, he has successfully executed projects with local and international operators. Gero is a member of the OSS/J Order Management Expert Group and lead development of the TCK there.
Andreas Ebbert-Karroum is a Senior Software Design Engineer at Nokia Networks in Germany. He has more than 12 years of Java experience (SE, EE, ME) and is working in the telecommunications industry for 7 years. He lead Java Specification Requests 264 and 89 and got recognized as "Star Spec Lead" by the Java Ccommunity Process in 2004. In the OSS through Java Initiative, Andreas is an active member of the steering commitee. Since 2005 Andreas is a certified Scrum Master and uses his knowledge for internal projects as well as for the work in the JCP. In parallel to his job at Nokia Siemens Networks, and in addition to his diploma in electrical engineering, Andreas has studied economics and will get a second diploma in 2008.
On numerous occasions, Andreas successfully spoke at conferences (JavaOne in San Francisco 2003, 2004, 2005, 2007; Telemanagement World Las Vegas 2001, Telemanagement World Nice 2003, 2004, 2007; Telemanagement World Dallas 2007), public webinars for OSS/J (2002, 2005) and inhouse seminars for Telecom Service Providers.
John Wilmes is Chief Technical Architect, Communications Sector, Progress Software, focused on Progress’ innovative application infrastructure products in telecommunications and related industries. John is co-chair of the TM Forum’s Information Framework (SID) Technical Program, leader of the TM Forum Catalog Management team, and is active in other TM Forum technical programs.
Using NGOSS Interfaces and Contracts as an OSS Foundation to Delivering SOA Solutions
The paper will present case studies on realising SOA solutions using NGOSS Contracts with MTMN/MTOSI as foundations for three different OSS transformation projects. Presented from the different perspectives of a Large Tier 1 Service Provider, a System Integrator and an Independent Software Vendor; each of these projects used common architectural concepts to achieve common goals of reducing complexity and operating costs by reducing the number of OSS systems deployed.
Sarwal is the OSS lead at the IBM Global Telecom Center of Excellence. Previously, he worked at Sprint for 12 years in a number of lead OSS architectural positions. He is an active member of TMF and leads the Telecom Application Map team and the TIP - Service Management teams. He has about 20 years of telecom experience.
Sergio Pellizzari is the Chief Solutions Architect for Nakina Systems. He has responsibility for Nakina Systems' future product roadmap and works closely with customers to understand their needs and how Nakina Systems' expertise can solve their operational issues. Sergio spent 18 years working at Bell Northern Research and Nortel Networks.
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NGOSS Frameworks
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SYS41
Thursday, November 8
9:00 AM
- 10:30 AM
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NGOSS Frameworks - Part 1
| Elements of Governance for Implementing NGOSS in Service Providers' Environment
The telecom industry has significantly evolved over the last couple of decades and covergence has changed how it delivers today's products and services. Best practice based frameworks such as NGOSS have been a tremendous guide to steer some of these transitions. Additionally effective governance structures should be used in conjunction with the technology framework to carryout these transformation and modernization to gain large-scale cost effectiveness, reduction of business risks, productivity and efficiency. We will present a few elements of governance for implementing NGOSS in wireless telecommunications service providers.
Ziaur Rahman is a Sr. Manager, Strategy and Architecture of Service and Network Management Systems Group in T-Mobile, USA. He has been responsible for end to end network management functional areas in T-Mobile for last three years and for the strategies to address the management aspects of emerging network technologies.
Aligning the Changes to NGOSS - eTOM, SID, TAM and Contracts
This talk will discuss the recent changes to TOM, SID, TAM and NGOSS Contracts and how these changes are aligned and affect each other. The talk will use cases and a live demonstration to discuss alignment between these programs with guidelines on how to use them along with how these TMF artefacts can be used to better manage the Service Provider OSS environment.
Sarwal is the OSS lead at the IBM Global Telecom Center of Excellence. Previously, he worked at Sprint for 12 years in a number of lead OSS architectural positions. He is an active member of TMF and leads the Telecom Application Map team and the TIP - Service Management teams. He has about 20 years of telecom experience.
Kevin’s 24-year career spans the chemical, aerospace, and for the last 16 years, the telecommunications industry. Currently Kevin is a Principal Technical Architect within AT&T Labs, Enterprise Architecture group, and is the lead of the TeleManagement Forum’s eTOM initiative.
NGN Adoption in Telecom Italia: Process Impacts and SID Adoption Experience
The presentation will highlight the challenges that a Tier-1 service provider like Telecom Italia must face to evolve its access network to a full-IP optical FTTx infrastructure. In particular, operational impacts and process re-engineering will be discussed, from Network Creation and Planning to Service Activation and Workforce Management procedures. To mitigate the cost of this evolution, the SID can be an effective means and is being adopted for network and service rollout in TI. This SID adoption experience will be presented with expected next steps
Giuseppe received an Honor degree in Engineering in 1995. At that time, he joins the Research Centre of Telecom Italia Group. After participating in European projects about access network management, he participated in the rollout of ADSL technology into Italian market. From 1999 to 2006 he led several teams for development of innovative OSSs and got some patents about Network Management solutions. Since 2008, he has been the Manager of Broadband and Narrowband Service Activation and Delivery Reporting at Telecom Italia..
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Thursday, November 8
10:30 AM
- 11:00 AM
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Coffee Break
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SYS43
Thursday, November 8
11:00 AM
- 12:30 PM
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NGOSS Frameworks - Part 2
| Unlocking the Potential of NGOSS SID
This session will look at the importance of the SID model, and the uncovered potential that data-centric companies have to make their systems fully data compatible – ultimately, building stronger, better integrated OSS and BSS solutions. It will look at best practices in implementing the SID model and how companies can take this model and expand it for inventory, streamlining data configuration and lowering the cost of integration.
Kristi Siple is responsible for Visionael's product marketing strategy and direction, which help deliver new solutions to market. With over 16 years of experience in the telecom industry, Kristi brings vast experience in selling, designing and managing business and technical solutions for telecom providers and enterprises around the world.
Integrating eTOM with ITIL and Other Compliances
It can often be quite difficult to manage a company’s framework along with other compliances. This presentation addresses this problem and provides a common association among many such frameworks and compliances, featuring the use of the Casewise Best Practice Compliance Accelerator (BPCA). It will feature examples being implemented today and the benefits derived.
Deena Z. Freed is a Software Sales Engineer/Solutions Architect at Casewise Systems. She has been with Casewise for over eight years, during which time she has held various roles from Technical Support to Consultancy. More recently, Ms. Freed has been tasked with managing Corporate Modeler’s Value-add Extensions, as well as supporting the TeleForum’s eTOM.
Using The Open Group's Architecture Framework to Provide a Methodology for NGOSS
Many Telecom Service Providers are making valuable use of the NGOSS Frameworks - eTOM, SID, TAM and TNA but lack an overall methodology for doing Enterprise Architecture. The Open Group Architecture Framework (TOGAF) is widely recognised as the world leading Enterprise Architecture method and this presentation shows how to use the NGOSS Frameworks with TOGAF. This will help Service Providers and Vendors to achieve harmonisation and a common vision for strategy, architecture and business transformation.
Roger Cutts is Principal Consultant and owner of Enterprise Architecture Consulting Ltd. He has over 30 years experience in IT and Telecoms including assignments with many of the world's leading organisations. He currently runs training courses in TOGAF for Architecting-the-Enterprise and in NGOSS for the TeleManagement Forum.
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Thursday, November 8
12:30 PM
- 2:00 PM
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Lunch
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