Applications Framework (TAM) Distilled - 1/2 Day Course at Management World

The Applications Framework (TAM) provides a view of Telecom Applications which is complementary to the Business Process Framework (eTOM) and Information Framework (SID). It builds on the success of the Business Process Framework and Information Framework which together with the Applications Framework make up the heart of NGOSS.

Business Process Framework (eTOM) Implementer's Workshop - 1 Day Course at Management World

The adoption of the Business Process Framework (eTOM) continues to increase within the telecommunications industry. As a result, there is a need to provide advanced training in how the framework can be extended/modified for use by an organization and in its practical use.

Information Framework (SID) Modeller's Workshop - 1 Day Course at Management World

The industry’s adoption of the Information Framework (SID) continues to increase. The Information Framework (SID) Modeller's Workshop offers attendees theory and practice on the use of the framework. Included is how the framework can be extended and implemented by applying modeling patterns and extension guidelines.

Next Generation Billing & Charging Overview - 1 Day Course at Management World

Billing is about the customer. It has moved from a back office function to a strategic role within an organization. Billing must now be a key component in the management of customers, enabling product bundling, allowing a single view of the customer and driving the fast introduction of new, billable products and services. Using the TM Forum Revenue Map and its relationship with the Business Process Framework (eTOM) as a reference tool, this course will provide a complete understanding of the environment that will support and enable converged, next generation services.

NGOSS Interfaces: MTOSI and OSS/J Overview - 1 1/2 Day Course at Management World

TM Forum APIs provide an effective solution to today’s application integration challenges. Several sets of APIs are available, including OSS/J (OSS Through Java) Java, XML, and Web Service APIs, MTNM (Multi-Technology Network Management) Corba APIs, and MTOSI (Multi-Technology Operation System Interface) XML APIs. This workshop provides an overview of each API set along with guidelines to help an application developer and/or integrator choose the appropriate API(s) to use.

NGOSS SOA: Generating Business Process Framework (eTOM) Service Contracts - 1 1/2 Day Course at Management World

This course provides delegates with a practical hands-on experience in using AutomagicKB’s approach to the analysis and design of NGOSS-styled Service-Contracts. The course uses the TM Forum Business Process Framework (eTOM) to explore the requirements of a typical Service Provider to identify opportunities for business process automation.

Revenue Assurance Maturity Model - 1/2 Day Course at Management World

This course gives a basis for reassessing the revenue assurance priorities of a business and identifying a strategic path for developing the revenue assurance capability without simply increasing resources or expenditure. The course highlights the typical evolution of revenue assurance within a Service Provider, and explains the main obstacles to progress.

Using the Information Framework (SID) for Application Integration - 1 Day Course at Management World

This workshop provides students with an introduction to application integration frameworks and how to put the Information Framework (SID) to this use. Case studies depict how the framework is being used as part of an integration framework and exercises allow students to practice demonstrate the competencies obtained during the workshop.