TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Customer experience - Enterprise customers
How-to Guide: Becoming a customer-centric business October 2014
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All of the programs and initiatives underway at TM Forum are designed to help our member companies improve operational agility while reducing costs and risk, engage customers, expand market share and drive revenue growth through new services.
We count on members like you to not only set the priorities for our work, but also to contribute to these projects that will shape the future of the communications, cloud, eHealth, smart energy and other industries. All projects are found in our online Collaboration Community. Click here to go to the projects page and sign up for projects.
If you don’t find what you are looking for or have further questions, please contact email@example.com.
TM Forum Lead: Craig Bachmann
TM Forum Lead: John Wilmes
TM Forum Lead(s): Rebecca Sendel
The Data Analytics Project Group addresses the comprehensive subject of the structure and use of data in managing the enterprise, with a particular emphasis on customer engagement applications and big data issues. This group will work on Frameworx metrics, the highly successful Big Data Guidebook and much more.
TM Forum Lead(s): Rebecca Sendel
TM Forum Leads: Rebecca Sendel
TM Forum Lead(s): Hugo Vaughan
TM Forum Lead(s): John Wilmes
TM Forum Lead: Rebecca Sendel
The Security project strategy is to provide a holistic model of security that defines a coherent approach to improving security by considering it in three parts. They are:
TM Forum Lead(s): Chris Stock
This project will work on the following areas:
TM Forum Lead(s): Jenny Rottinger
The TM Forum Integration Program (TIP) project defines requirements, use cases, information models and detailed interfaces specifications for various management areas such as assurance, fulfillment and security. The goal of TIP is to produce a harmonized suite of management interfaces for OSS integration. These interfaces are known as the Operations Management Interfaces.
TM Forum Lead(s): SB Mahapatra
ZOOM specifically targets business agility by defining a framework necessary to enable the delivery and management of physical and virtual resources and services while simultaneously dramatically lowering associated capital and operational expenditures. This necessitates a new architecture that supports dynamic adaptation between changing needs and the capabilities of the infrastructure, enabling targeted and personalized services to be rapidly created, changed, and retired. ZOOM leverages the capabilities of NFV and SDN.
TM Forum Lead(s): Ken Dilbeck, Dave Milham