TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Video content on TM Forum's Frameworx suite of standards, our programs, testimonials and case studies.
All of the programs and initiatives underway at TM Forum are designed to help our member companies improve operational agility while reducing costs and risk, engage customers, expand market share and drive revenue growth through new services.
The work currently underway within TM Forum reflects the need and desire of our members to develop competency in several key areas listed below.
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TM Forum Lead: Steve Cotton Click here for published best practices and standards for Big Data Analytics.
Within TM Forum, The Business Process Framework (eTOM) Team has responsibility for delivering and maintaining the eTOM Business Process Framework which provides guidance on the specification and organization of business needs through process modeling.
As the Business Process Framework is well-established in the industry, the emphasis of the work of the team is really evolving from framework definition to address aspects of how the Framework is applied and used. However, there is also always work underway to document and consider various use cases and ensure that the evolving need of the industry are reflected in the Business Process Framework standards themselves and the best practices that describe how to use it.
TM Forum Lead(s): Mike Kelly
Click here for published best practices and standards for Business Process Optimization.
TM Forum Lead(s): John Wilmes, Joann O’Brien
Click here for published best practices and standards for Cloud and Infrastructure Management.
TM Forum Leads: Steve Cotton, Peter Crayfourd Click here for published best practices and standards for Customer Experience Management.
TM Forum Lead(s): Joann O’Brien
Click here for published best practices and standards for Partner Development.
Click here for published best practices and standards for Product Lifecycle Management.
TM Forum Lead: Steve Cotton Click here for published best practices and standards on Revenue Management.
TM Forum Lead(s): Christy Coffey
Click here for published best practices and standards for Security and Privacy.