Yoke Mei Au,
Vice President, Customer Service Centre, Administration & Single Processing Orga,
AXA Insurance | Sebastian Barros,
Head of Consulting OSSBSS South East Asia and Oceania,
Ericsson Inc. | Rohit Batra,
Director, Communications Industry Solution Group,
Oracle Corporation |
| | David Chin,
Director, Customer Relations Management,
Western Union Financial Services |
George Chua,
Vice President, Customer Analytics,
Celcom Axiata Berhad | | |
Gil Genio,
Head of Corporate Strategy and Business Development,
Globe Telecom Inc. | | Philip Joseph,
Director, Customer Relations Management ,
Wataniya Telecom Maldives Private Limited |
Alan Khi,
Manager, Product Management, Technology and Innovation ,
AirAsia | | Philippe Leon,
Director, OSS domain, HP Communications & Media Solutions,
Hewlett-Packard |
Jason Lo,
Chief Executive Officer,
Tune Talk | Ambuj Mathur,
Head Continual Service Improvement,
Tata Communications Ltd | |
Ahmad Nasri Mohamed,
General Manager, Lean Transformation Programme,
Telekom Malaysia Berhad (TM) | | Paul Morrissey,
Chief Strategy and Business Development Officer,
Ventraq, Inc. |
| Radhi Nouira,
Vice President, Customer Engagement Excellence,
Alcatel-Lucent | Graeme Pearcey,
Customer Experience Lead, Asia Pacific,
Microsoft Corporation |
| Robert Rich,
Managing Director TM Forum Insights,
TM Forum | |
| Cayetano Cabarjo,
Technology and Planning Director, Transport, core,
service platforms and mobile devices,
Telefonica Germany GmbH & Co. OHG | Abhay Kumar,
APAC Marketing Strategy & Operations,
Amdocs Management Limited |
| Kapil Singhal,
Global Service Executive - Unified Communications; Global Infrastructure,
Computer Sciences Corporation | |