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Customer Experience Summit Speakers

Cretièn Brandsma,
Head of Customer Decisioning Capability, Vodafone Global Marketing, Customer Value Management and CRM,
Vodafone Group
Stephen Brobst,
Chief Technology Officer,
Teradata
Jim Burke,
Technical Director T-Mobile Austria / Executive Vice President of Service Management, T-Mobile International,
T-Mobile Austria GmbH
Andreas Buschmann,
OSS Architect,
Vodafone D2
Dusan Bystriansky,
Founder and Managing Director ,
Emeldi Software Services s.r.o.
Wim Casteur,
Business Intelligence Manager,
Belgacom, S.A.
Danilo DeAngelis,
SVP Service Fulfilment,
Telecom Italia Group
Adrian Dietrich,
Senior Application Engineer, Swisscom Schweiz AG,
Swisscom AG
Mark Francis,
Vice President,
AT&T Inc.
Simon Hollins,
Program Director,
BT Group plc
Marcel Holsheimer,
Vice President, Marketing - EMEA,
Unica Corporation
Bryn Jones,
Director of Mobile Delivery, Virgin Media,
Virgin Mobile
Patrick Kelly,
Research Director for Global Telecoms Software,
Analysys Mason
Aristidis Korolios,
Senior Consultant, IT Planning & Development,
Hellenic Telecoms Organization
Rakesh Kumar,
Principal, Technology, Media and Telecommunications,
Deloitte
Mounir Merhi,
Director of IT Architecture,
Tata Communications Ltd
Andrea Pinnola,
Senior Project Manager,
Telecom Italia Group
Leonard Sheahan,
Senior Director,
Oracle Corporation
Rajeev Tankha,
Senior Director, Cross Portfolio Solutions Global Product Marketing,
Oracle Corporation
Njal Vikdal,
Managing Director,
CellVision
Michael Woduschegg,
Channel and Alliance Manager, EMC Resource Management Group, EMEA-North,
EMC
Georgios Christodoulou,
Head Customer Service-Retail,
CYTA (Cyprus Telecommunications Authority)
Barbara Lancaster,
CEO,
LTC International Inc
Erwan Menard,
Vice President & General Manager, HP Communications & Media Solutions Business,
Hewlett-Packard
Juha Meronen,
Business Manager, Customer Care,
Blyk
Robert O'Shea,
Director, Network Operations,
Cox Communications
Robert Rich,
.MD TM Forum Insights,
TM Forum
Rik Roncken,
Head of BT Onevoice,
BT Group plc
Anssi Tauriainen,
CEO,
Aito Technologies
Ricky Boyle,
VP Technology Solution,
NetCracker Technology
Anna Caruso,
SOA Architect,
Telecom Italia Group
Simon Lunn,
Director, Service Provision Europe,
T-Mobile (UK)
Petr Matejovsky,
Product Marketing Director,
Telefónica O2 Czech Republic,a.s.
Henry McDonnell,
Marketing Director,
CellVision
Ray Le Maistre,
International News Editor,
Light Reading
Nancee Ruzicka,
Sr. Research Analyst - OSS/BSS Global Competitive Strategies,
Stratecast - A division of Frost & Sullivan
Bohdan Zabawskyj,
CTO,
Redknee Inc.