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The Business Process Framework (eTOM) serves as the blueprint for standardizing and categorizing business activities (in the form of process elements) that will help set direction and the starting point for development and integration of Business and Operations Support Systems (BSS/OSS). An important additional application for the Process Framework is that it helps to support and guide work by TM Forum members and others to develop Frameworx solutions. it provides an industry-standard reference point, when considering internal process reengineering needs, partnerships, alliances, and general working agreements with other enterprises, and for suppliers into such enterprises, the Process Framework outlines potential boundaries of process solutions, and the required functions, inputs, and outputs that must be supported by process solutions.
The Business Process Framework has grown to include a number of components. These include the Framework with its process descriptions, as well as a range of other material, including user guidance, application notes and assistance in applying the Framework in practice, and in concert with other work like ITIL.
This Release 12.0 is a release of the Business Process Framework Suite, integrated as part of the Frameworx Release 12.0, with updates in the following main areas:
For further information on the Business Process Framework (eTOM) in Depth click here
For complete details of the contents and changes in this release please download the READ ME FIRST!
Declaration of Patent Interest Form
If you would like help on this material or to join current discussions please visit the Business Process Framework (eTOM) Community Area
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