TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
Attend one of our training Roadshows in a city near you.
You can start your career certification in just a week.
Download this document to show your manager how your company will benefit.
Quick Insights: Revenue Assurance August 2014
Insights Research: Real-time charging accelerates multi-partner services July 2014
Quick Insights: Network Planning and Optimization June 2014
FEATURES, NEWS, OPINIONS
TM Forum Inform
CONTENT YOU WANT, THE WAY YOU WANT IT!
News, opinions and features now come to you in a new portal designed to give you the information you want on any device in an easy-to-read, easy-to-digest format.
TM FORUM BLOGS
The latest information from TM Forum.
Video content on TM Forum's Frameworx suite of standards, our programs, testimonials and case studies.
The Business Process Framework (eTOM) serves as the blueprint for standardizing and categorizing business activities (in the form of process elements) that will help set direction and the starting point for development and integration of Business and Operations Support Systems (BSS/OSS). An important additional application for the Process Framework is that it helps to support and guide work by TM Forum members and others to develop Frameworx solutions. it provides an industry-standard reference point, when considering internal process reengineering needs, partnerships, alliances, and general working agreements with other enterprises, and for suppliers into such enterprises, the Process Framework outlines potential boundaries of process solutions, and the required functions, inputs, and outputs that must be supported by process solutions.
The Business Process Framework has grown to include a number of components. These include the Framework with its process descriptions, as well as a range of other material, including user guidance, application notes and assistance in applying the Framework in practice, and in concert with other work like ITIL.
This Release 12.0 is a release of the Business Process Framework Suite, integrated as part of the Frameworx Release 12.0, with updates in the following main areas:
For further information on the Business Process Framework (eTOM) in Depth click here
For complete details of the contents and changes in this release please download the READ ME FIRST!
Declaration of Patent Interest Form
If you would like help on this material or to join current discussions please visit the Business Process Framework (eTOM) Community Area
Return to the Business Process Framework (eTOM) Home page