
What is Collaboration? TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Cable Cloud Catalyst Demonstrations Defense Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community BtoB Business Process Framework Extensions Business Enablement Business Metrics and Scaffold Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Energy Smart Grid Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Spectrum Management Wholesale Cost Management Workforce Management

Standards


TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 12 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 12 Business Process Framework (eTOM) 12 Information Framework (SID) 12 Integration Framework 12 Revenue Assurance Solution Suite 3.6 Business Performance Measurement System (BPMS 5.7)

Conferences & Events


Conferences & Webinars View: Conferences Summits Action Week Excellence Awards Webcasts About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2012 Dublin, Ireland May 21 - 24, 2012 Management World Americas 2012 Orlando, Florida December 4 - 6, 2012 SUMMITS TM Forum's Africa Summit Johannesburg, South Africa September 18 - 19, 2012 TM Forum's Customer Experience Management Summit Kuala Lumpur, Malaysia November 27 - 28, 2012 ACTION WEEK Baltimore, Maryland July 16 - 20, 2012

WEBINARS VIEW ALL

Beyond Monitoring: OSS Best Practices from Leading Service Providers

June 28, 2012

SEE TM FORUM AT:

CommunicAsia 2012 Summit Marina Bay Sands, Singapore

June 19 – 22, 2012

Incognito Community Exchange This link will take you to another website. TM Forum accepts no responsibility for content provided by other websites.

June 26 – 28, 2012

Training


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE

TRAINING ROADSHOWS

TM Forum Training Roadshow Toronto, Canada

June 4 – 8, 2012

Formacion del TM Forum a Inscripcion Abierta San José, Costa Rica

June 4 – 8, 2012

TM Forum Training Roadshow Riyadh, Saudi Arabia

June 9 – 13, 2012


CERTIFICATION You can start your career certification in just a week. MORE DETAILS SUPPORT YOUR CASE TO ATTEND TRAINING Download this simple document to show your manager how your company will benefit when you attend TM Forum Training.

Research & Publications


Research & Publications Latest Releases View: Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Think Tank Media Kits Browse all Publications Unzipping the Digital World May 2012 Business Intelligence Quarterly: Navigating the operational costs and challenges maze May 2012 Insights Research: Managed Services for OSS/BSS May 2012

News

Home » Standards » Business Metrics » Documents

Business Metrics

Documents

Business Metrics

Monday, May 14, 2012

GB942 Business Services Suite Release 12.0

GB942
Level 4 - Forum Approved

Wednesday, November 16, 2011

Business Performance Measurement System v5.6.1

Level 4 - Forum Approved

Wednesday, November 02, 2011

GB942 Integration Framework Release 11.5

GB942
Level 4 - Forum Approved

Friday, October 14, 2011

TR144 Frameworx Tooling v2.0

TR144
Level 4 - Forum Approved

Saturday, August 28, 2010

GB935 Business Benchmarking Metrics Scaffold Release 6.0

GB935
Level 4 - Forum Approved

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What is Collaboration?

What is Collaboration?

Collaboration Topics

Collaboration A-Z

TM Forum Standards

Latest Downloads

Conferences & Webinars

SEE TM FORUM AT:

Training & Certification

SUPPORT YOUR CASE TO ATTEND TRAINING

Research & Publications

Business Metrics

Documents