Executive dashboards leveraging simplified, automated benchmarking
based on industry-agreed metrics from the TM Forum Business
Benchmarking Database – geared to improve business decisions.
This strategic Catalyst addresses a burning industry challenge by transforming an overload of operational data together with valuable industry benchmark information into timely, actionable and effective business decisions. This can provide a significant value to any telecom service provider."
- Ivan Hlavanda, Revenue Assurance Manager, Telefonica O2 Slovakia
Optimus finds the TM Forum Business Benchmarking Studies to be a valuable source of information to measure our performance against industry norms and uses them to focus on the most important areas for improvement. Executive dashboards that brings together industry standard metrics, automated business benchmarking via Business Metrics Automation can hugely improve our ability to understand the data that underlies our own metrics, more efficiently compare them against industry averages, and ultimately provide us with a timely, holistic view of our performance which enables us to take business critical decisions."
- José Gomes, Revenue Assurance and Fraud Manager – Optimus Portugal
Downloads
Business Proposition - Develop live C-level ‘Enterprise Dashboards’, comparing vital business metric values to TM Forum industry-wide benchmark values
- Implement a Data Analytics process in the back end, which relates actual operational data from a model Frameworx-compliant Service Provider operational simulation to the Business Metrics view
- Utilize the above to improve operational business decisions
TM Forum Standards in Use or Development - TM Forum Business Benchmarking Program
- TM Forum Business Metrics Automation Program
- TM Forum Frameworx
Demonstration Scenarios - Revenue Leakage
- Customer Experience
- Customer Churn
- Proactive Revenue Monitoring
- Cost & Margin Assurance
Other Catalyst Demos