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Management World 2010

Federated Service Level Management


Watch the Phase 1 Video

Rapid Communications Deployment to Support Multi-National Preparedness in Crisis Situations

Business Proposition

This Phase I multi-vendor technology demonstrator drew inspiration from the Haitian Earthquake response effort to demonstrate the need to rapidly establish communication services across a multi-national coalition and the team will tackle concepts such as dynamic discovery of services and creation of complex service value chains based on discovered elementary national contributions; secure Service Level Management information exchange across the coalition partners on a multi-lateral basis, and automated end-to-end service management.


TM Forum Standards in Use
This project applies the following TM Forum frameworks and best practices toward the solution:
Information Framework (SID)
  • As a common model for message translation
  • For SLA data
  • For policy data
Business Process Framework (eTOM)
Policy Information Exchange (PIE) model
IPsphere



Project Results
Rapid Communications Depolyment

Team Member Contributions

Champions
 
 

Participants

Catalogue Systems
 
Service Assurance Platform

Message mapping and translation software

Supporters
 
 
 




Demonstration Scenarios
SLA Management: Unambiguous Service Level
Demonstrate how SLA information which is stored in a proprietary model can be translated to a normalized, SID based version








Nice 2010 Forumville

Forumville
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More Information & Downloads
Datasheet
Presentation
Square Hoop Press Release

[Open Quote]Current military operations require close co-operation between coalition partners in order to smoothly and rapidly establish complex end-to-end ICT services spanning through heterogeneous national sub-networks. Once services are delivered it is equally important to build very close Service Level Management relationship amongst the involved service operators (military or commercial) to maintain high-level service quality.

Without standardised management solutions and interfaces it would not be possible to achieve these goals. Therefore the NATO C3 Agency is strongly supporting this TMF DIG Catalyst and pleased to work with industry on proving and maturing the federated service management concept what Nations shall be able to reuse later on.[Close Quote]
– Mr. Tamas Halmai, Principal Scientist NATO C3 Agency