TM Forum

TM Forum Standards

To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business.


Cloud Services Initiative Catalyst Preview: Billing for Cloud Services Demo showcases a policy-based management system focused on terrestrial networks owned and operated by different entities to support E2E connectivity, including space communications. This is achieved by applying and extending TM Forum standards such as the Business Process & Information frameworks. Learn more Collaborated E2E Operation and Service Management Policy-based Management System Network Interoperability Demo showcases a policy-based management system focused on terrestrial networks owned and operated by different entities to support E2E connectivity, including space communications. This is achieved by applying and extending TM Forum standards such as the Business Process & Information frameworks. Learn more Champion Participant Dynamic (Syndicated) Content Delivery Digital Content Everywhere A solution for providing Widespread authenticated Access to Video, Entertainment, and Services (WAVES) from any convenient device, attached to any broadband fixed or wireless network, at any time. Learn more Harmony Catalyst Phase V Harmonizing the Standards to Manage Customer Experience Processes, Metrics and the Management Applications required to manage Customer Experience in the Communication Service Provider using examples of both residential and Enterprise services. Learn more Champion Participant Mobile Content and Advertising Revenue Management Catalyst Empowering Partnerships - Maximizing Revenue! Based on a real-life industry challenge, this Catalyst will demonstrate Revenue Assurance, Business Analytics, Data Warehouse, and best practices needed to support an effective, targeted and profitable mobile content and advertising operations. Learn more Champion Participant Next Generation Data Migration A Key Enabler for Business Transformation Application data migration is one of the key requirements in ensuring successful application deployments with the least amount of risk, ensuring low costs, fast ROI and time to value. Learn more Champion Participant Service Model Catalyst Getting the Telecom to Cloud 9 Achieve consistent Service Model definition for services from the CSP, web services, and Cloud services. Demonstrate a Holistic Service Catalog that facilitates Service Lifecycle Management functional definitions for all services: create/define, fulfill, assure. Learn more Champion Participant Unified Inter-Cloud Service Delivery Management Achieve consistent Service Model definition for services from the CSP, web services, and Cloud services. Demonstrate a Holistic Service Catalog that facilitates Service Lifecycle Management functional definitions for all services: create/define, fulfill, assure. Learn more

What is Collaboration?

Collaboration Program

What is Collaboration?

Collaboration Topics

Collaboration A-Z

TM Forum Standards

Frameworx 11.5

Latest Downloads

Conferences & Webinars

TM FORUM
CONFERENCES

SUMMITS

ACTION WEEK

WEBINARS VIEW ALL

SEE TM FORUM AT:

Training & Certification

ONLINE TRAINING

ON-SITE TRAINING

TRAINING ROADSHOWS

CERTIFICATION

SUPPORT YOUR CASE TO ATTEND TRAINING

Research & Publications

Latest Releases

Management World Americas 2009

Forumville Catalysts


What is Collaboration? TM Forum's Collaboration Program is a "Virtual Research and Development Consortium" made up of TM Forum members for a growing array of industries, including communications - telco, wireless, cable and Internet; cloud; defense; content; and information services. Collaboration Program What is Collaboration? Collaboration Program How can I participate? What can I participate in? How does Collaboration work? What are the benefits of participation? Catalyst Program Document Library Collaboration Community Collaboration Topics Transformation Business Analytics and Benchmarking Business Process Management Developing Service-Oriented Architecture Solutions Frameworx Core Core Frameworx Extensions Standardized Interfaces Cable Cloud Catalyst Demonstrations Defense Enabling & Managing Services Market Groups Resource Management Revenue Management & Customer Experience Security Universities Collaboration A-Z Application Framework (TAM) Asset Management Community Benchmarking Participant Community Benchmarking Public Community BtoB Business Process Framework Extensions Business Enablement Business Metrics and Scaffold Business Process Framework (eTOM) Cable - eTOM for Cable Cable - OSS/BSS Architecture for Cable Cable Business Intelligence Cable Initiative Catalog Management Catalyst Program Charging and Billing Cloud and New Services Initiative Cloud Billing Cloud Business Models and Services Initiative Cloud/Frameworx QSP Cloud Security & Risk Cloud Service Definitions Cloud SLA Management Concept to Market Customer Experience Data Analytics Data Migration Defense Initiative Developer Network Energy Smart Grid Enterprise Cloud Leadership Council (ECLC) Enterprise Risk Management Enterprise Security Management (eSec) Fault Management Harmonization Federated Service Level Management Frameworx Frameworx Architecture Steering Team (FAST) Fraud Management Information Framework (SID) Integration Program Integration Program/Interfaces Intelligent Device Management Inventory Management IPDR Next Gen IPsphere Lean Six Sigma MTOSI MTOSI GPON Activaction New Business Models Next Generation Wireless Wireline Ordering and Activation OSS/J Policy Based Management Resource Alarm Management Resource and Service Assurance -- Fault Management Resource and Service Assurance -- Performance Management Resource and Service Assurance -- Resource Management Resource and Service Management Revenue Assurance Revenue Management Initiative Security Management Service Level Agreement Management Service Management --IP Management Service Provider Cloud Requirements Service Provider Leadership Council (SPLC) SES (Software Enabled Services) Shared Interface Infrastructure Spectrum Management Wholesale Cost Management Workforce Management


TM Forum Standards To run your business with maximum agility and to deliver growth, you need to automate your core business operations with commercial off-the-shelf systems. TM Forum's Frameworx suite of standards and support services provide the blueprint for effective business operations, enabling you to take a service-oriented approach to your business. What is the value of standards? How can I participate in standards development? Frameworx Frameworx Overview Frameworx Quick Start Library Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Frameworx Implementation Support Frameworx Conformance Certification Business Benchmarking Business Metrics Automation Certification Training & Certification Best Practices Procurement Revenue Assurance Service Level Agreement Management Software Enabled Services Management IPsphere Frameworx 11.5 Suite of standards that enable successful business transformation Latest Downloads Select the standard you would like to download. Application Framework (TAM) 4.5 Business Process Framework (eTOM) 9.0 Business Process Framework (eTOM) 11.5 beta Information Framework (SID) 9.5 Integration Framework 2.5 Integration Framework 11.5 beta Revenue Assurance Solution Suite 3.0 Revenue Assurance Solution Suite 3.5 beta Business Performance Measurement System (BPMS 5.5.0)


Conferences & Webinars View: Conferences Summits Action Week Excellence Awards Webcasts About TM Forum Events Past Events Speaker Resources Sponsorship Opportunities TM FORUM CONFERENCES Management World 2012 Dublin, Ireland May 21 - 24, 2012 Management World Americas 2012 Orlando Florida December 4 - 6, 2012 SUMMITS TM Forum's Africa Summit Johannesburg, South Africa September 18 - 19, 2012 ACTION WEEK Baltimore, Maryland July 16 - 20, 2012


Training & Certification View: About TM Forum Training On-Site Training Online Training Upcoming Courses Course Information Certification TM Forum Trainers Making Training Count FAQs TM Forum Training Topics: Frameworx Revenue Assurance Customer Experience Cloud Training ONLINE TRAINING Frameworx Overview Online Our popular introductory Frameworx course has been redesigned and is now available when you are in English and in Spanish. We now offer a number of Cloud Online training courses, exams and a learning game! LEARN MORE ON-SITE TRAINING Bringing official TM Forum training courses led by industry experts to your office LEARN MORE


CERTIFICATION You can start your career certification in just a week. MORE DETAILS SUPPORT YOUR CASE TO ATTEND TRAINING Download this simple document to show your manager how your company will benefit when you attend TM Forum Training.


Research & Publications Latest Releases View: Perspectives 2012 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Regional Insights Newsletters Case Studies White Papers Bookstore Think Tank Media Kits Browse all Publications Unzipping the Digital World May 2012 Securing our connected world: Transforming Security May 2012 Insights Research: Managed Services for OSS/BSS May 2012


About TM Forum About TM Forum Introduction to TM Forum Background Board of Directors Management Team Careers with TM Forum Industry Jobs Board Contact Us 中国的 Collaboration Collaboration Program How can I participate? What can I participate in? How does Collaboration Work? What are the benefits of participation? Project list Catalyst Program Publications Perspectives 2011 Business Benchmarking Business Intelligence Quarterly Insights Research Reports Quick Insights Newsletters Case Studies White Papers Bookstore Media Kits Conferences Management World 2012 TM Forum's Middle East Summit TM Forum's Latin America Summit Spotlights Training Webcasts Supported Events Membership Membership Membership Benefits How to Join Member List Marketing Solutions Center Contact Us Standards Frameworx Overview Business Process Framework (eTOM) Information Framework (SID) Application Framework (TAM) Integration Framework Business Metrics Frameworx Implementation Support Revenue Assurance SLA Management Software Enabled Services Management IPsphere Training About Training Upcoming Training Courses On-Site Training TM Forum Certification Executive Workshops Course Details Copyright © 1988-2012, TeleManagement Forum. All Rights Reserved Contact Us Careers with TM Forum News Room Privacy Policy Terms of Use Sitemap