TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
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11.00 eTOM framework as a key component of process re-engineering during implementation of a network planning system. Jakub Zaluski-Kapusta, Head of OSS Consulting, COMARCH and Heinz Wudtke, Team Manager Processes & Support, E-Plus Mobilfunk GmbH & Co. KG
Implementation of an e2e network planning system is a challenge for an organization, especially when, together with IT, the processes are re-engineered. One of the most important challenges is checking the quality and completeness of the processes, keeping in mind the need to stay as close to standards as possible. E-Plus and Comarch used the eTOM framework to re-map all the old processes, and then designed the new system architecture and new processes based on that eTOM framework. This presentation will outline the story of the project. 11.30 Using TM Forum's Frameworx at Saudi Telecom Mohammed A. Alhakbani, OSS Director, Saudi Telecom
This presentation will highlight how Saudi Telecom Company is utilizing the TM Forum standards to achieve its business objectives of providing better customer service, optimized network operations, and delivering new NGN services heading towards NGOSS compliance. It will describe the benefits gained from adopting the TM Forum’s Frameworxs and the challenges faced during implementation. 12.00 Deutsche Telekom – Experiences during Design, Development and Implementation of the OSS Reference Architecture based on TM Forum Frameworx Wolfgang Woelker, VP Group OSS Strategy and Architecture, Deutsche Telekom AG
In order to improve business flexibility, service quality and operational efficiency, Deutsche Telekom set up a new OSS architecture. Architectural design was carried out using TM Forum recommendations and standards to provide an entire functional scope. The result was that changes were made so it could run on their existing legacy systems. Find out more about their experiences and the value TM Forum Frameworx brought Deutsche Telekom 12.30 Deploying Frameworx at PT Inovação
Alexandre Laranjeira, Head of Mediation & Activation OSS Division OSS Department, PT Inovacao To help implement operational processes efficiently and reduce costs, PT Inovacao provided a solution based on a single mediation system for IT and Telecom Networks with autodiscovery and reconciliation functions, capable to ensure a more accurate centralized inventory (CMDB). The aim was to reduce problems in provisioning, performance and problem management processes, caused by network inventory inconsistencies.
A solution was developedbased on a suite of integrated operational system software (OSS) products, called NOSSIS, following international best practices. Standard compliance and TM Forum’s Frameworx (NGOSS) were used. NOSSIS uses TM Forum reference models: the Information Framework (SID), the Multi-Technology Network Model (MTNM), the Business Process Framework (eTOM) and the Application Framework (TAM).
In this case COTS products were also deployed: Network Activator for autodiscovery and network mediation; and the NETWIN module for reconciliation.
12.55 Closing comments from Jakub Zaluski-Kapusta, Head of OSS Consulting, COMARCH
14.00 Concurrent Requirements Roundtables.
This is your chance to shape the future of Frameworx in interactive round table discussions!
TM Forum brings together service providers to enable them to speak with one voice to the industry on requirements for standardization of operational and business management systems. In these 3 hour sessions, service providers will be discussing and debating their specific requirements in 5 key areas, the results of which will feed directly in to the TM Forum’s Collaborative projects for defining best practices and standards based on Frameworx. The requirements areas are: BSS, Frameworx implementation, Enabling New Services and Cloud, Defense and Cable.
The roundtable schedule is as follows:
Establishing Service Provider Requirements for Data Analytics
Establishing Service Provider Requirements for Charging and Billing
Establishing Service Provider Requirements for Enterprise Risk Management, including Fraud and Revenue Assurance
Establishing MSO Requirements for OSS/BSS Transformation
Defining Frameworx Platform Architectural Interface Requirements
Determining Service Provider Priorities for the new Frameworx Quick Start Library
Extracting Service Provider Requirements to Develop their Competitive Advantage for Cloud Services
Establishing Service Provider Requirements for B2B Interfaces between SPs and Partners