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Team Action Week Paris 2011

Frameworx Spotlight Monday 17th January

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Frameworx Spotlight, Monday 17th January

About the Frameworx Spotlight
at Team Action Week

This one-day Spotlight offers attendees a comprehensive introduction to TM Forum’s Collaborative R&D Program and Frameworx standard. Featuring case study presentations from leading service providers, along with roundtable discussions to set the development roadmap for key standards such as the Business Process (eTOM), Information (SID) and Application (TAM) frameworks, this is your chance to learn about and influence the standards that underpin the future of the communications industry

Spotlight Agenda

08.20 Registration

09.00 Welcome and Introduction including a welcome by Host Sponsor, Alain Fouquet
VP OSS of Orange Labs Networks and Carriers and Martin Creaner, President and Chief Operating Officer, TM Forum

09.10 Introduction to TM Forum & Collaborative R&D
Aileen Smith, Senior Vice President of Collaboration & Research and Development, and Martin Creaner, President and Chief Operating Officer, TM Forum

The Forum’s collaboration program covers a very wide range of activities – ranging from network management interfaces, revenue assurance best practices, business process and process flow definitions, through to definition of business metrics that are used by Service Providers to measure their performance in many different areas - to name but a few! This session is designed to provide an introduction to how the Forum’s collaboration program works along with an overview of the key activities that are currently being advanced. Most of these collaboration activities have working meetings taking place during this Team Action Week, please check the full agenda for those items that are of interest.

09.55 Introduction to TM Forum Frameworx
George Greenlee, SVP of Products and Portfolio Management, TM Forum
Driven by the need to drive margin, service innovation and obtain high levels of customer satisfaction CSPs are looking to their IT architecture to underpin new business models through end to end service management and high levels of process automation. TM Forum's Frameworx is a key enabling technology behind this new business strategy, allowing CSPs to radically simplify their IT architecture while substantially reducing costs and risks associated with IT evolution. This session will provide an overview of Frameworx and will examine the business benefits driving its adoption.

10.30 Coffee 

Case Study Presentations

11.00 eTOM framework as a key component of process re-engineering during implementation of a network planning system.
Jakub Zaluski-Kapusta, Head of OSS Consulting, COMARCH and Heinz Wudtke, Team Manager Processes & Support, E-Plus Mobilfunk GmbH & Co. KG
Implementation of an e2e network planning system is a challenge for an organization, especially when, together with IT, the processes are re-engineered. One of the most important challenges is checking the quality and completeness of the processes, keeping in mind the need to stay as close to standards as possible. E-Plus and Comarch used the eTOM framework to re-map all the old processes, and then designed the new system architecture and new processes based on that eTOM framework. This presentation will outline the story of the project.


11.30 Using TM Forum's Frameworx at Saudi Telecom
Mohammed A. Alhakbani, OSS Director, Saudi Telecom
This presentation will highlight how Saudi Telecom Company is utilizing the TM Forum standards to achieve its business objectives of providing better customer service, optimized network operations, and delivering new NGN services heading towards NGOSS compliance. It will describe the benefits gained from adopting the TM Forum’s Frameworxs and the challenges faced during implementation.

12.00 Deutsche Telekom – Experiences during Design, Development and Implementation of the OSS Reference Architecture based on TM Forum Frameworx
Wolfgang Woelker, VP Group OSS Strategy and Architecture, Deutsche Telekom AG
In order to improve business flexibility, service quality and operational efficiency, Deutsche Telekom set up a new OSS architecture. Architectural design was carried out using TM Forum recommendations and standards to provide an entire functional scope. The result was that changes were made so it could run on their existing legacy systems. Find out more about their experiences and the value TM Forum Frameworx brought Deutsche Telekom 


12.30 Deploying Frameworx at PT Inovação
Alexandre Laranjeira, Head of Mediation & Activation OSS Division OSS Department, PT Inovacao
To help implement operational processes efficiently and reduce costs, PT Inovacao provided a solution based on a single mediation system for IT and Telecom Networks with autodiscovery and reconciliation functions, capable to ensure a more accurate centralized inventory (CMDB). The aim was to reduce problems in provisioning, performance and problem management processes, caused by network inventory inconsistencies.

A solution was developedbased on a suite of integrated operational system software (OSS) products, called NOSSIS, following international best practices. Standard compliance and TM Forum’s Frameworx (NGOSS) were used. NOSSIS uses TM Forum reference models: the Information Framework (SID), the Multi-Technology Network Model (MTNM), the Business Process Framework (eTOM) and the Application Framework (TAM).
In this case COTS products were also deployed: Network Activator for autodiscovery and network mediation; and the NETWIN module for reconciliation. 
 
12.55 Closing comments from Jakub Zaluski-Kapusta, Head of OSS Consulting, COMARCH

13.00 Lunch

14.00 Concurrent Requirements Roundtables.

This is your chance to shape the future of Frameworx in interactive round table discussions!

TM Forum brings together service providers to enable them to speak with one voice to the industry on requirements for standardization of operational and business management systems. In these 3 hour sessions, service providers will be discussing and debating their specific requirements in 5 key areas, the results of which will feed directly in to the TM Forum’s Collaborative projects for defining best practices and standards based on Frameworx. The requirements areas are: BSS, Frameworx implementation, Enabling New Services and Cloud, Defense and Cable.
 
The roundtable schedule is as follows:

Establishing Service Provider Requirements for Data Analytics

Monday, 14:00-15:30

Establishing Service Provider Requirements for Charging and Billing

Monday, 16:00-17:30

Establishing Service Provider Requirements for Enterprise Risk Management, including Fraud and Revenue Assurance

Monday, 14:00-17:30

Establishing MSO Requirements for OSS/BSS Transformation

Monday, 14:00-17:30

Defining Frameworx Platform Architectural Interface Requirements

Monday, 14:00-17:30

Determining Service Provider Priorities for the new Frameworx Quick Start Library

Monday, 14:00-17:30

Extracting Service Provider Requirements to Develop their Competitive Advantage for Cloud Services

Monday, 14:00-17:30

Establishing Service Provider Requirements for B2B Interfaces between SPs and Partners

Monday, 14:00-17:30


Note: there are two additional roundtables that are not being held on Monday

  Establishing Defense Agency and Service Provider Requirements for
  Security Management 
                               

 Tuesday, 11:00-12:30

  Establishing Defense Agency and Service Provider Requirements for
  Spectrum Management
 Wednesday, 11:00-12:30

17.30 Host Sponsor Presentation: Standardisation Landscape and Orange expectations and usage.
Philippe Lucas, Vice President Standardisation and Ecosystems Development, Orange
This presentation will discuss the implications that Orange currently has, working with various Standards bodies, the importance of working with TM Forum and how we adopted Frameworx across the company. We will also discuss the challenges Orange would like TM Forum to help the community address.

18.30 Networking Cocktail Reception


Further your companies position as a market leader and register now for Team Action Week!

Premium Sponsor

 

Host Sponsor
 
Speakers:

Martin Creaner,
President and Chief Operating Officer, TM Forum

Read Biography

Aileen Smith,
Senior Vice President of Collaboration & Research and Development
Read Biography

George Greenlee,
SVP of Products and Portfolio Management, TM Forum 
Read Biography
 
Frameworx

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