| Number | Date | Title | Summary |
| RN303 Release 12.0 |  | | May 17, 2012 | RN303, Frameworx 12 Release Notes | This document provides the overview content of the Frameworx 12 release and identifies the changes introduced in this current release from previous releases.... |
| RN334 Release 12.0 | | | May 17, 2012 | RN334, Release Notes for the Integration Framework Suite 12.0 | This document provides the overview content of the Integration Framework and it will identify the changes introduced in this current release.... |
| GB942 Release 12.0 | | | May 14, 2012 | GB942, Business Services Suite, Release 12.0 | This is a re-issue of the GB942 Business Services Suite which in prior Frameworx releases was named Integration Framework.... |
| GB921 R11.5 | | | May 11, 2012 | GB921, Business Process Framework Suite, Release 11.5 | This Release 11.5 of the Business Process Framework (eTOM) Suite is integrated as part of the Frameworx Release 11.5.... |
| GB948 R1.0 | | | May 11, 2012 | GB948 Quick Start Guide: Cable Business Intelligence, Release 1.0 | The template we have designed allows you to get a quick start on your project, ensuring that you achieve consistency where needed, and also have the flexibility to manage all of the characteristics of... |
| GB942 Release 11.5 | | | May 11, 2012 | GB942, Integration Framework Suite, Release 11.5 | This is a re-issue of the Integration Framework suite to align with Frameworx 11.5.... |
| GB945 Release 12.0 | | | May 07, 2012 | GB945, Frameworx Solution Methodology, Release 12.0 | This release, R12.0, is a full release of the Frameworx Solution Methodology.... |
| GB959 V0.2 | | | April 30, 2012 | GB959, Quick Start Pack: Fulfillment, Version 0.2 | This guidebook is written for multiple audiences, including business analysts, architects, and interface developers. A basic knowledge of Frameworx, particularly the Business Process Framework, is ass... |
| GB929 Release 12.0 | | | April 27, 2012 | GB929, Application Framework, Release 12.0 | Release 12.0 aligns the Application Framework release with the other Frameworks and is being released as part of the TM Forum Frameworx 12.0. ... |
| GB917 Release 3.1 | | | April 25, 2012 | GB917, SLA Management Handbook, Release 3.1 | This handbook provides a full set of definitions, rules and methodology for the specification, deployment and management of SLAs, as well as useful tools and best practices, for use by both Customers ... |
| GB921 Release 12.0 | | | April 23, 2012 | GB921, Business Process Framework Suite, Release 12.0 | This Release 12.0 is a release of the Business Process Framework Suite, integrated as part of the Frameworx Release 12.0.... |
| GB950 V2.1 | | | April 16, 2012 | GB950, Fixed Asset Lifecycle Management Guidebook, Version 2.1 | GB950, Fixed Asset Lifecycle Management Guidebook, Version 2.1... |
| RN303 Release 11.5 | | | April 15, 2012 | RN303, Frameworx Release Notes 11.5 | This document provides the overview content of Frameworx and it will identify the changes introduced in this current release from previous releases.... |
| GB941 Release 3.6 | | | April 13, 2012 | GB941, Revenue Assurance Solution Suite, Release 3.6 | This minor Release 3.6 of the RASS aligns the terminology and graphics with Frameworx 12.0.... |
| GB960 V0.2 | | | April 12, 2012 | GB960, Quick Start Pack for Cloud: Trouble to Resolve, Version 0.2 | The focus of this Quick Start Pack is the detailed specification and delivery of a set of process flows, defined in Business Process Management Notation (BPMN), that utilize all currently defined Busi... |
| GB963 V1.1 | | | April 11, 2012 | GB963, Cloud SLA Application Note, Version 1.1 | This application note is intended for Enterprise Cloud Service Providers desiring to offer a commercially credible SLA based on ECLC “Enterprise-Grade External Compute IaaS v1.0”, and for an Enterpris... |
| GB922 Release 12.0 | | | March 29, 2012 | GB922, Information Framework (SID) Suite, Release 12.0 | This release of the Information Framework Suite builds on previous releases. It also represents a transitional release that moves to the use of Rational Software Architect, replacing the no-longer sup... |
| GB922 R12.0 Models | | | March 29, 2012 | GB922, Information Framework (SID) Suite Model Files, Release 12.0 | GB922 Information Framework (SID) Solution Suite Release 12.0 Model Files... |
| GB941 R3.5 | | | October 20, 2011 | GB941, Revenue Assurance Solution Suite, Release 3.5 | Release 3.5 of the Revenue Assurance Solution Suite (GB941) is an incremental modification of Addendum A and Addendum E, as detailed in RN314.... |
| GB954 V1.2 | | | October 20, 2011 | GB954, Fraud Classification Guide, Version 1.2 | This classification guide is developed as a periodically growing resource to arm operators with fraud type information. It is structured to support Fraud Operations activities associated with the TM ... |
| GB950 V1.2 | | | October 13, 2011 | GB950, Fixed Asset Lifecycle Management Guidebook, Version 1.2 | This guidebook introduces the complications and concepts around a holistic approach to Fixed Asset Lifecycle Management
(FALM). The focus is on network technology fixed assets such as DSLAMs (Digita... |
| GB952 V1.2 | | | October 13, 2011 | GB952, Risk Management Guidebook, Version 1.2 | The Risk Managment Guidebook presents guidance on how to implement a risk management Guidebook within a Communications Service Provider. ... |
| GB953 V1.2 | | | October 13, 2011 | GB953, Program Assurance for Communications Service Providers, Version 1.2 | This document is a guidebook for CSPs on how to perform effective Program Assurance.... |
| GB957 V0.4 | | | October 13, 2011 | GB957, Quick Start Pack: Trouble to Resolve, Version 0.4 | The focus of this Quick Start Pack is the detailed specification and delivery of a set of processes, defined in Business Process Management Notation (BPMN), that utilize all currently defined Business... |
| GB949 V0.6 | | | October 13, 2011 | GB949, Quick Start Pack: TV Everywhere on Mobile Device, Version 0.6 | The purpose of this project is to develop a map view of eTOM for cable operators.... |
| GB958 V0.3 | | | October 13, 2011 | GB958, Quick Start Pack: Enabling New Services, Version 0.3 | This is a Generic Enabling New Services Quick Start Pack.... |
| GB922 R9.5 Models | | | October 04, 2011 | GB922, Information Framework (SID) Suite Model Files, Release 9.5 | GB922 Information Framework (SID) Solution Suite Release 9.5 Model Files... |
| GB922 Release 9.5 | | | October 04, 2011 | GB922, Information Framework (SID) Suite, Release 9.5 | Release 9.5 represents a major release of the SID, with the incorporation of numerous change requests resulting in two new addenda (Security and Supplier/Partner), as well as enhancements to many exis... |
| GB941 Release 3.0 | | | September 16, 2011 | GB941, Revenue Assurance Solution Suite, Release 3.0 | GB941, Revenue Assurance Solution Suite aims at broadening the target audience from the original group of RA technical practitioners to a broader set of business stakeholders including other contribut... |
| GB929 Release 4.5 | | | September 15, 2011 | GB929, Application Framework (TAM), Release 4.5 | This document is intended as a working guide to help operators and their suppliers use a common reference map and language to navigate a complex systems landscape that is typically found in fixed, mob... |
| GB942 Release 2.5 | | | May 23, 2011 | GB942, Integration Framework Suite, Release 2.5 | This is a re-issue of the GB942 Integration Framework suite to align with Frameworx 11.0.... |
| RN303 Release 11.0 | | | May 18, 2011 | RN303, Release Notes for Frameworx, Release 11.0 | This document provides the overview content of the Frameworx and it will identify the changes introduced in this current release from previous releases.... |
| GB921 DX Release 9.0 | | | March 30, 2011 | GB921, Business Process Framework (eTOM) Addendum DX Packages, Release 9.0 | This Business Process Framework Release 9.0 Addendum DX Packages represent working extensions to the Business Process Framework Release 9.0 Guide Books (and other documentation) included in the Getti... |
| GB912 | | | March 23, 2011 | GB912, TM Forum Rolling Strategic Plan 2010-2013 | This Strategic Plan is developed annually from contributions from members, TM Forum Board of Directors and Advisory Directors. It sets out our vision of what the organisation is striving to achieve in... |
| GB947 Release 1.0 | | | March 04, 2011 | GB947, Fraud Operations Management Guide, Release 1.0 | The Fraud Operations Management Guide is designed to outline and explain Level 3 and Level 4 business processes associated with an operator’s fraud management program. ... |
| GB921 Model Rel 9.0 | | | February 04, 2011 | GB921, Business Process Framework (eTOM) Suite Model Files, Release 9.0 | You can download the binary model for GB921 Release 9.0 and use for development and/or browsing within a process tool environment.... |
| GB921 Release 9.0 | | | February 04, 2011 | GB921, Business Process Framework Suite, Release 9.0 | The Business Process Framework (eTOM) serves as the blueprint for standardizing and categorizing business activities (in the form of process elements) that will help set direction and the starting poi... |
| GB917 Release 3.0 | | | January 20, 2011 | GB917, SLA Management Handbook, Release 3.0 | This Handbook provides a full set of definitions, updates on rules and methodology for the specification and development of SLAs, as well as useful tools such as matrices and checklists for use in SLA... |
| GB935 Release 6.0 | | | January 20, 2011 | GB935, Business Benchmarking Metrics Scaffold, Release 6.0 | This is an update to the document reflecting evolution of the Metrics Scaffold and the addition of new metrics.... |
| GB922 Release 9.0 | | | October 22, 2010 | GB922, Information Framework (SID) Suite, Release 9.0 | Release 9.0 represents a major release of the SID, with the incorporation of numerous change requests resulting in enhancements to nine existing addenda.
... |
| GB929 Release 4.0 | | | June 22, 2010 | GB929, Application Framework (TAM) Map, Release 4.0 | This document provides the global telecom software industry with a frame of reference to understand the relationship of the multitude of operational systems typically found within a service provider o... |
| GB922 R9.0 Models | | | April 21, 2010 | GB922, Information Framework (SID) Suite Model Files, Release 9.0 | GB922 Information Framework (SID) Solution Suite Release 9.0 Model Files... |
| GB945 Release 8.1 | | | March 12, 2010 | Frameworx Release 8.1 | The Frameworx (successor of NGOSS) is the ongoing TM Forum initiative to deliver an integrated architecture overarching to the Business Process Framework (eTOM), Information Framework (SID), Applicati... |
| GB922 Release 8.1 | | | March 11, 2010 | GB922, Information Framework (SID) Suite, Release 8.1 | Information Framework (SID) Release 8.1 represents a fix release from 8.0 that is a major release of the TM Forum Information Framework, with enhancements to existing addenda and the introduction of t... |
| GB921 Release 8.1 | | | March 11, 2010 | GB921, Business Process Framework Suite, Release 8.1 | The TM Forum Business Process Framework (commonly known as eTOM) describes all the enterprise processes required by a service provider.... |
| GB942 Release 2.1 | | | March 11, 2010 | GB942 Integration Framework Suite Release 2.1 | As a key part of TM Forum's Frameworx (successor of well known NGOSS), the Integration Framework provides a unifying function between the Frameworks.... |
| GB935 Release 3.0 | | | February 18, 2010 | GB935, Business Benchmarking Metrics Framework, Release 3.0 (fix release version 4.4) | The Business Metrics that have been developed within the project, represent areas of business operation that are important in assessing business performance, customer satisfaction/loyalty and efficien... |
| GB942MAP Release 2.1 | | | December 23, 2009 | GB942MAP, Solution Frameworks Mappings, Release 2.1 | This is a fix release, (Release 2.1) to replace example eTOM L4 processes with the complete set developed for selected eTOM L2 processes in section 2.2. This guidebook presents mappings between/among ... |
| GB942U Release 2.0 | | | October 30, 2009 | GB942U, Integration Framework User Guidelines, Release 2.0 | This guidebook produced by the Architecture Harmonization (AH) team focuses on guidance for using Business Services (aka Contracts), such as granularity guidelines, implementing Business Services, and... |
| GB942MAP Release 2.0 | | | October 30, 2009 | GB942MAP, Solution Frameworks Mappings, Release 2.0 | This guidebook presents mappings between/among the TM Forum Solution Frameworks – the Business Process Framework (eTOM), the Information Framework (SID), Application Framework (TAM), and the Integrati... |
| GB942CP Release 2.0 | | | October 29, 2009 | GB942CP, Integration Framework Concepts and Principles, Release 2.0 | This guidebook produced by the Architecture Harmonization (AH) team focuses on the unification of the interface, information model activities with the Solution Frameworks Business Services (also known... |
| GB929 Release 3.2 | | | October 01, 2009 | GB929, Applications Framework (TAM) Map, Release 3.2 | Release 3.2 of GB929, Applications Framework Map (TAM).... |
| GB945-M Release 1.0 | | | May 15, 2009 | GB945-M, Solution Frameworks Methodology, Release 1.0 | The Solution Frameworks Methodology lays out a repeatable process that can be used by an enterprise to move through a series of evolutionary phases. Each phase supports a customer-centric business mod... |
| GB938 Release 2.0 | | | January 16, 2009 | GB938, Video Over IP Application Note, Release 2.0 | The IP broadcast video market has extremely high expectations regarding video service quality and reliability. Telco video service quality will inevitably be compared to with those offered by satellit... |
| GB921 Release 8.0 | | | November 17, 2008 | GB921, Business Process Framework, Release 8.0 | The TM Forum Business Process Framework (commonly known as eTOM) describes all the enterprise processes required by a service provider. ... |
| GB921 Model Rel 8.0 | | | November 17, 2008 | GB921, Business Process Framework (eTOM) Suite Model Files, Release 8.0 | You can download the binary model for GB921 Release 8.0 and use for development and/or browsing within a process tool environment.... |
| GB921 Release 7.5 | | | October 08, 2008 | GB921, The Business Process Framework (eTOM) Release 7.5 | The Business Process Framework (commonly known as eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework for use by service providers and others within the telecommu... |
| GB942 Release 1.0 | | | September 08, 2008 | GB942, NGOSS Contracts -Concepts and Principles, Release 1.0 | This guidebook focuses on the unification of the interface, information model activities with the NGOSS Contracts across the TM Forum ranging from framework to real implementation across all aspects o... |
| GB922 R8.0 Models | | | July 30, 2008 | GB922, Information Framework (SID) Suite Model Files, Release 8.0 | GB922 Information Framework (SID) Solution Suite Release 8.0 Model Files... |
| GB922 Release 8.0 | | | July 29, 2008 | GB922, Information Framework (SID) Solution Suite, Release 8.0 | Release 8.0 represents a major release of the SID, with the incorporation of nine change requests resulting in enhancements to six existing addenda and the introduction of two new addenda.... |
| GB929 Release 3.0 | | | July 21, 2008 | GB929, TM Forum Applications Framework (TAM) Release 3.0 | Release 3.0 of the TM Forum Applications Framework Guidebook GB929... |
| GB934 R2.0 | | | June 10, 2008 | GB934, Application Note to SLA Management Handbook, Release 2.0 | Release 2.0 of ‘Best Practice for VoIP SLA Management’ presents recommendations for the SLA Management of Speech Quality and Call Connectivity Quality in high quality VoIP Services. The document dra... |
| GB922 R7.5 |  | | June 06, 2008 | GB922 Information Framework (SID) Release 7.5 | Release 7.5 contains the content of TM Forum’s submission of the Shared Information and Data (SID) Model to ITU-T Study Group 4. It contains SID Business View Concepts, Principles, and Domains GB922, ... |
| GB938 R1.0 | | | October 18, 2006 | GB938, Application Note to SLA Management Handbook: Video over IP / Wireline & Wireless Application Note, Release 1.0 | This best practice presents the case for real time monitoring of live IP video sessions, and for the use of well known video quality metrics based on International Standards, rather than the simplisti... |
| GB930 Release 1.0 | | | December 19, 2005 | GB930, The NGOSS Approach to Business Solutions, Release 1.0 | This document briefly states what NGOSS is, why it is important, and then sets out the main characteristics of the NGOSS approach and its benefits in business terms. A commentary is included on the b... |
| GB937 Release 1.0 | | | December 19, 2005 | GB937, NGOSS FAQ, Release 1.0 | The NGOSS FAQ document provides short, concise answers to 40 or more questions that are frequently asked about the NGOSS programme and NGOSS solutions... |
| GB934 Release 1.0 | | | August 19, 2005 | GB934, Voice over IP Application Note, Release 1.0 | Voice over IP (VoIP) services are widely seen as offering the potential of reduced operating costs for the Service Provider and increased flexibility and reduced service cost for the Customer/End user... |
| GB917 Release 2.5 | | | July 26, 2005 | GB917, SLA Management Handbook, Release 2.5 | GB917 now contains the complete set of tools, concepts, and principles developed within the Wireless Services Measurements Team and the SLA Management Team for specifying and managing Service Level Ag... |
| GB927 Release 4.5 | | | November 24, 2004 | GB927, NGOSS Lifecycle and Methodology, Release 4.5 | The approach described is focused on ‘How to apply and use’ the TMF NGOSS elements in the context of an organization leveraging its investment on the back of industry best practice.
Essentially thi... |
| GB923 V3.0 | | | March 15, 2004 | GB923, Wireless Service Measurement Handbook, V3.0 | The Wireless Service Measurements Handbook identifies the necessary service measurements needed to monitor the types of services running over 2G+ and 3G networks. It also shows how these measurements... |
| GB924 V1.0 | | | September 01, 2003 | GB924, Service Framework Guidebook, V1.0 | This document is an initial draft Guidebook. It provides information on the current situation, highlighting the business problem the industry is facing in this area in creating, deploying and managing... |