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This document provides the global telecom software industry with a frame of reference to understand the relationship of the multitude of operational systems typically found within a service provider or network operator. It is intended to be a practical, everyday working guide for those organizations who buy or sell operational systems to help position and navigate a complex landscape. It is not intended to be prescriptive so that operators are required to implement this approach. However it does provide a ‘lens’ to use to compare their current implementations with an idealized approach. The document can also be used by suppliers to help position their products in relation to a common reference framework.
TM Forum’s vision is “To lead the emergence of lean and agile operators, able to compete in 21st century markets”. The Lean Operator Program is thus TM Forum’s flagship program and the New Generation Operations Systems and Software (Frameworx) technical roadmap is a key technical and process enabler of that program. The Telecom Applications Map forms the 4th major framework that comprises Frameworx.
Granularity is an important factor in the design of this Telecom Applications Map. The authors have taken an approach at the systems level based on commercially available products. Clearly these products have options and feature sets that could be used to develop a more granular level of abstraction, but the criteria used has been to examine the market and find at least 2 suppliers of commercial technology in any area of the Map.
Care has also been taken to align this map, wherever possible with other TM Forum publications, particularly the Business Process Framework® and the Information Framework Model. Thus terminology used in this Map mirrors, as far as possible, Business Process Framework parlance. For completeness, the Applications Map includes infrastructural software components as well as applications components.
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