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The Forum brings together thought-leaders and delivers thought-changing analysis and revolutionary approaches to address industry issues, from macro market trends to pragmatic technology challenges.


By bringing the industry together to identify and solve common problems, we drive innovation, striving to challenge conventional thinking by bringing disruptive ideas to the table.


We drive collaboration between players in the value-chain to remove business and technology roadblocks to growth through industry agreement and pragmatic enabling standards.


As services scale, we bring together experts in competencies such as customer experience management, data analytics, business process optimization, revenue management, and more to establish business standards, best practices and practical tools to continuously optimize provider operations.

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Our Global Community

Our members include the majority of the world's largest service providers, network operators, software suppliers, equipment suppliers and systems integrators, representing more than 85% of global communications revenues. Join us!


As a not-for-profit organization, TM Forum is driven by a Board of senior executives from across the industry. Appointed by members, the Forum's Board sets the Forum's strategy and future direction. The Board is controlled by service providers, who always represent more than 50% of its members.