TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Business Assurance Program
TM Forum Training
The latest information from TM Forum.
Video content on TM Forum's Frameworx suite of standards, our programs, testimonials and case studies.
With TM Forum Training, your team can benefit from the thousands of man-hours, devoted across several years which led to the development of TM Forum Frameworx. A range of backgrounds and skills from across the industry have come together to develop a set of standards that are tried and tested. Consequently, anyone using these standards has all of that effort behind them, and therefore there is no need to start any project from first principles. The first time that Frameworx is used to address any project, the cost of the training in terms of time and money will instantly be recouped.
TM Forum’s Frameworx is a comprehensive suite of standards that enables a service provider’s business to run with maximum agility, simplicity and efficiency. Frameworx provides the blueprint for effective operations, enabling service providers to assess and improve business performance by using a proven, service-oriented approach to operations and integration.
There are over 150 case studies on how Frameworx has been used for success by service providers, systems integrators, software developers and the entire value chain. Developed in TM Forum’s Collaboration Community, Frameworx is the result of continuous collaboration by the Forum’s member companies, who represent more than 90% of the world’s communications subscribers. Frameworx is driven by service provider requirements, constantly adapting and evolving with business needs.
Read our Frameworx brochure for more information.
We are committed to maintain the quality of the content and delivery of our training programs, so we put all our trainers through a rigid selection process. We mandate that all trainers are practicing experts in the area in which they train, and that they participate in the TM Forum working teams so that the most up-to-date information can be brought to course attendees. Our trainers nominated for specific courses are considered by the TM Forum to be experts in those subjects, and suitably qualified to teach them.
In parallel with the Training program we operate a set of Certification exams for Frameworx, the Business Process Framework and Information Framework, as well as for Revenue Assurance and Cloud. This not only assesses the level of knowledge attained by the candidates, but is a useful tool in ensuring a common understanding of the standard across departmental staff. Successful examinees join quite an elite band of TM Forum Certified Practitioners and can move on to attain Career Certification.
On a personal front, knowledge of Frameworx, how to use it and the relationship with other standards is demonstrable. From a Company perspective, having knowledgeable staff working on projects and using industry standard Frameworks to provide technical solutions to business problems means that industry best practices are being used by proven practitioners – in-house or externally.