Established Network Operator

What is TM Forum?
We are the global trade body for improving how services are created, delivered, assured and charged in the telecom, media and information services markets. TM Forum provides leadership and guidance, business and technical solutions, and education and training for its members.
TM Forum is the Forum

With 600 members from across the communications industry, TM Forum is the only organization with the global reach and infrastructure to enable real collaboration.

Discover how the Forum can help you

Established network operators must understand and engage with a diverse landscape of partners, distributors, suppliers and intermediaries - the TM Forum is the meeting place for that engagement.

Our core standards and frameworks have directly assisted members in consolidating and integrating information concerning customers and services which were previously scattered across diverse and incompatible systems, often referred to as “information silos.”

Their adoption - by software providers and operators - reduces the cost of system integration and produces an operations and business systems environment capable of meeting customer and market demands, with new services being designed and deployed in hours rather than months.

As a result TM Forum is a 'must access' resource for established network operators who today find themselves in a broader and more competitive business world.

Examples of Forum Programs for Established Network Operators

Business
Business Transformation Benchmarking

This program helps operators identify the areas of their business that would most benefit from improvement and then orchestrates a secure way of measuring real operational performance against industry norms. DSL, IP services, mobile, and wholesale transport are currently being benchmarked. Find out more.

Technical
NGOSS (New Generation Operations Systems and Software)

NGOSS is the over-arching framework for all TM Forum technical work. NGOSS is the telecom industry’s only true standard for development and deployment of easy to integrate, flexible, easy to manage OSS/BSS components. Find out more.

Participation
Service Provider Leadership Council

The SPLC is a group of operators who work together within TM Forum to specify operators’ general needs and requirements to OSS/BSS vendors.  SPLC recommendations are used to shape and drive TM Forum business and technical work. Find out more

Contact your local membership representative for more information.