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Information Framework (SID)



TM Forum Information Framework (SID) is a key element of TM Forum Frameworx and is in use worldwide by service providers and vendors.

End-to-end service management requires a consistent use of data across the enterprise. Information Framework provides a comprehensive, industry-agreed definition for information that flows through the enterprise and between service providers and their business partners.

Supported by off-the-shelf tools, Information Framework provides a common information model, reducing complexity and allowing for the definition of standardized integration points.

The Framework enables business agility through:
  • An agreed enterprise information model for end-to-end service management, defined using business-oriented UML models
  • An extensible, proven, and flexible information model supporting federation and enabling rapid introduction and management of new technologies and services
  • A clear, common language between buyer and supplier and business partners
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Business Benefits
  1. Reduce integration costs by enabling standards-based interfaces and information models
  2. Save development time and cost with a service-oriented implementation
  3. Save hundreds of design hours by starting with a mature framework and 1500 model entities created and implemented by subject matter experts
  4. Widely proven, rich and extensible model means no time spent debating with your team, partners, or vendors throughout your project lifecycle
  5. Reduce risk and speed time to market with well-understood integration interfaces and elimination of data translation between systems


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