Feeling Phantom Vibrations?

The whole idea that smartphones are a tool to help manage workloads while away from the office is well and truly debunked after research showed that people become so obsessive about checking their email accounts and social networking sites that they actually become more stressed as a result.

Data Privacy Laws — Like a Cat Chasing its Own Tail

Here we go again. Regulation rears its head in what appears to be a desperate attempt to keep up with Internet and cloud activities. Not surprising really as the current EU data protection laws date back to 1995, and a lot has certainly changed since then.

Martin Creaner Talks M2M, Smart Grid

Last week, TM Forum President and CEO, Martin Creaner, was a guest on The Peggy Smedley Show, which features discussions on machine-to-machine (M2M) and connected devices. Creaner talked about the white-hot M2M area as well smart grid and the importance of developing best practices and standards for the industry. Listen to the episode at the link below.

Articles

Asia Insights: Strategies for Sustainable Growth

Fierce competition is the hallmark of the communications industry across Asia, which is as diverse culturally as it is technologically and economically. Like their counterparts around the world, service providers in Asia are suffering from rising churn rates and falling average revenues per user for voice services. The massive ‘subscriber grab’ continues in China and India and is gaining impetus in Indonesia, but the emphasis is swinging towards retention, new service offerings and improved customer experience. Find out more about this important part of the world in an excerpt from a new report by Tony Poulos, Market Strategist at TM Forum.

China Unicom Unifies Systems, Processes for Successful 3G Launch

China Unicom Group is continuing with its transformation program, building on its hugely successful first phase that used TM Forum Frameworx as its basis. Leveraging the network of BSSs across 31 provinces, the company built a hub that can be accessed by all its 3G customers via any means at any time.

Conferences

Management World 2012 Agenda Now Online

It's time to explore the all-new conference program for Management World 2012 (May 21-24; Dublin, with Official TM Forum Training and Certification available May 20-21, 24-25). This is a one-of-a-kind opportunity for more than 3,500 service providers, business leaders, analysts, suppliers and the media to come together under one roof to rethink the business of communications and to define how to add value in an industry focused on enabling the connected life. Browse the agenda, and register by February 14 to get maximum savings on your conference pass!

Best Practices & Standards

Stay in the Loop on Frameworx

Find out all the recent news and activities involving Frameworx, including the results of a recent adoption survey, features in the current Frameworx 11.5 and what to look forward to in Frameworx 12, which is due out in time for Management World 2012.

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Research & Publications

Mobile Money: Who Gets the Lion's Share?

Standardized, reusable, recyclable processes with flexible systems and platforms are the key to being able to embrace new business models, launch new services fast and open up new revenue streams. In our latest issue, we look at mobile money and investigate how service providers might profit from it.

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Blogs

"There was quite a variety of interest in the Information Framework (SID) at Action Week. It started with a SID roundtable on Monday as part of the Frameworx Spotlight. With me facilitating, attendees offered their opinions on what parts of the SID should be further developed. A lot of interest was expressed in areas such as assets, a missing component of the SID, loyalty programs, also missing, and contact/lead/prospect, an undeveloped part of the SID."

TM Forum Spotlights

Frameworx Spotlight in Moscow
This one-day event taking place on Tuesday, March 13 will feature case study presentations from leading Russian and CIS service providers on the topics that matter most to them, including business transformation, mobile broadband, cloud computing and success stories based on TM Forum's best practices and standards.

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