TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Customer experience - Enterprise customers
How-to Guide: Becoming a customer-centric business October 2014
Quick Insights: Agile Fulfillment October 2014
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This webinar explores the progress that service providers that are seeking to transform themselves into leaner, more agile customer centric players have made, attempts to quantify some of the benefits achieved, and discusses plans for the future. Don’t miss this opportunity to hear industry visionary Keith Willetts and TM Forum luminaries Rob Rich, and George Greenlee, share their extensive knowledge and forethought on transformation challenges affecting the industry today!