Cable organizations are faced with a transformation challenge of aligning dynamically changing technology, engineering, information technology, business models, and operations.  As CIO of UPC, Mr.  Walters is responsible for the transformation oversight of Liberty Global's UPC Broadband (UPC) division.  UPC is a leading provider of cable television, broadband internet, and voice services in Europe, serving approximately 13.4 million customers throughout 10 countries. UPC is the largest cable television operator across the majority of the markets in its footprint.  Mr. Walters will share his thoughts, approach, and observations on the next 3 years of transformation

Com Hem (a play on the Swedish phrase kom hem – come home) is the largest multi-service operator in Sweden, offering telephony, broadband and TV services. It is connected to about 40 percent of Swedish homes through coverage of 35 cities and has 1.77 million subscribers. Delivering value to shareholders and customers, while transitioning operations and integrating new companies is a big task, particularly in such an IT-centric company. Standards, including TM Forum’s Frameworx, have played a crucial role in Com Hem’s success throughout these many changes.  As pioneers in adopting Frameworx to Cable Operations, ComHem has innovated with Frameworx alignment with  the adoption of LEAN [a process improvement discipline originally applied to manufacturing] throughout the organization has made a tremendous difference to ComHem’s ability to deliver change. In software development, the adoption of LEAN has led us to implement an organization providing a continuous flow of change, improving the way we work continuously, and constantly reducing waste,

 Mr. Berg will present their approach to OSS/BSS transformation and systems integration to align IT with Business Goals with Frameworx